HPCA: Trainer/Quality Assurance Mentor

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Hospice Palliative Care Association of South Africa (HPCA) is a national organisation operating in all nine provinces in South Africa with 134 members and affiliated hospices countrywide.

HPCA seeks to appoint a Trainer / Quality Assurance Mentor to be based in Nkangala District, Witbank.

The purpose of this position is to assess the quality of the HIV/AIDS services provided at community level, design and implement quality improvement interventions, including training, to maintain the standards of care across community-based programs within the APACE Project.

Responsibilities:

Quality Assurance and Quality Improvement

  • Work with District staff to define standards of care for HIV/AIDS services aligned with national and international guidelines and practices
  • Collaborate with the District to document agreed upon standards and institutionalise them
  • Design and develop tools to monitor and assess the quality of the community-based services provided by APACE team
  • Conduct regular assessments to monitor the standards of the care provided under community-based APACE programmes
  • Work in close collaboration with MER team to document and report on the outcomes of the assessments, challenges identified and best practices, enabling informed and timely programmatic decisions
  • Design and implement quality improvement interventions to address the provision of sub-standards services and ensure provision of high, quality care at community level
  • Conduct SIMS assessments for CBOs and FBOs supported through APACE and implement quality improvement interventions to address identified gaps
  • Support the development and implementation APACE community component risk management (including the ongoing management and review of risk registers)

Training and Capacity Development

  • Train and mentor district staff and community stakeholders on the standards of care for HIV/AIDS services at community level
  • Design customized training courses and workshops to address the specific needs of community stakeholders and DoH staff
  • Develop work aids, training material and communication material to support the implementation of best practices and maintenance of standards of care
  • Provide guidance to APACE team on the required standard of care and provide mentorship as needed

Requirements:

  • Bachelor’s in Health; Public Health or related field
  • Five to seven years’ experience in HIV/AIDS or Public Health field
  • Three to five ears’ experience in Training facilitation
  • Three to four years’ experience in Quality Assurance and Quality Improvement
  • Three to four years’ experience in M&E and reporting
  • Proficiency in Microsoft Office
  • Technical, professional knowledge and expertise
  • Customer centric focused
  • Problem solving, and solution focused
  • Communication skills including report writing and analysis.
  • Build and lead a high-performance team
  • High level of accuracy and attention to detail
  • Conflict handling
  • Ability to manage high volume work flow with minimal supervision
  • Innovative thinking
  • Compassion

To apply, submit a detailed CV, covering letter and names of three contactable references including email contact to [email protected].

Preference will be given to suitably qualified candidates from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as the organisation’s employment equity plan.

For more about HPCA, refer to www.hpca.co.za

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