Housekeeping Manager (Lesotho)
Lesotho – On site
Key purpose and responsibilities:
- To manage and coordinate the work activities and tasks of housekeeping, laundry and grounds personnel.
- Housekeeping Management and Quality Assurance.
- Laundry Management.
- Grounds Management.
- Inspections and quality control.
- Establish and oversee a maintenance process that ensures that equipment, fixtures, fittings and linen are replaced, repaired and acquired when necessary.
- Inventory control: manage housekeeping and laundry consumables and update stock control registers and balance records with daily usage of items.
- Health and safety compliance.
- Client complaint resolution.
- Staff management.
- Effective teamwork and self- management.
Required knowledge and qualifications:
- Lesotho National.
- Hospitality diploma.
- 7 years’ hospitality industry experience.
- At least 2 years in a supervisory or managerial role.