Head Private Banking


Job Purpose

To drive Private Banking sales and service strategy, advice and support on Client Value Proposition (CVP) and drive Whole View Private Banking TM.

Job Responsibilities

  • Achieve goals and targets set for function including: revenue, RORAC, Cost to Income and Impairments targets.
  • Monitor, ensure implementation and execution of sales strategy.
  • Analyse, achieve and manage targets against forecasted results.
  • Conduct market research & keep abreast of competitor activities.
  • Benchmark industry best practices and application of customer value propositions.
  • Provide sales intelligence and solutions.
  • Conduct peer group benchmarking and legislative research.
  • Provide continuous sales leadership & management of sales teams.
  • Provide credible sales advice and solutions. 
  • Produce reports to key business committees.
  • Integrate organisational structures, implement & execute a competitive business vision, strategy and operational business plan.
  • Manage business efficiency and cost.
  • Deliver client service & ensure that client expectations are understood and met.
  • Build and maintain relationships with clients.
  • Ensure client engagements and knowledge sharing.
  • Identify & deliver on internal stakeholder’s information needs.
  • Collaborate & build synergy across business functions.
  • Build and maintain relationships with external stakeholders.
  • Share informal and formal knowledge and provide feedback to all internal and external clients and stakeholders.
  • Develop and maintain effective stakeholder relationships between Channel, Segment, Group clusters and product houses.
  • Ensure Nedbank values are evident in all in sales and service relationships.
  • Monitor achievement of function goals and take corrective action.
  • Track service levels and request feedback from stakeholders.
  • Manage business and client interests.
  • Review & improve division sales policies and procedures.
  • Manage risk & provide input to policy and procedure formulation, issuing guidelines, participating in interpretation of legislation.
  • Improve processes and skills and research best practices and industry trends.
  • Ensure that systems and processes are adopted and implement to manage and monitor credit, operational and regulatory risks.
  • Collect & assess relevant sales risks and compliance data.
  • Ensure alignment & achievement of strategy & create competitive advantage.
  • Translate strategy into a customised Divisional strategy.
  • Align people strategy to Nedbank’s vision & values.
  • Build a high performance team.
  • Ensure that the leadership agenda is embraced & that relevant strategies & plans have been communicated & implemented.
  • Build a culture of improvement, design & implement talent management & succession planning.
  • Hold managers accountable for self & team development.
  • Empower team to make decisions & recommend solutions through coaching & mentoring.
  • Lead & manage all people practices.
  • Lead & facilitate the culture journey.
  • Monitor & implement Divisional targets, EE & Transformation Plan.
  • Analyse & address deviations from EE & Transformation Plan.
  • Drive corporate citizenship & participate in corporate initiatives.
  • Build a differentiated culture, analyse surveys & measure culture plan.
  • Deliver a world class service & ensure a client centric culture.
  • Identify areas of resource inefficiencies & promote optimisation.
  • Promote employee wellbeing initiatives.

Preferred Qualification

B Comm Honours Degree

Minimum Experience Level

Minimum 5 years experience at a management level
Minimum of 5 years experience in the financial industry

Technical / Professional Knowledge

  • Financial Accounting Principles
  • Relevant regulatory knowledge
  • Principles of project management
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • Organisational behaviour theory
  • Financial Acumen
  • Stakeholder management
  • Diversity management
  • Sales Management

Behavioural Competencies

  • Business Savvy
  • Customer Focus
  • Driving Execution
  • Entrepreneurship
  • Strategic Influence
  • Operational Decision Making
  • Inspiring Excellence
  • Cultivating Networks and Partnerships

Apply here!


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