Head Private Banking

78

Job Purpose

To drive Private Banking sales and service strategy, advice and support on Client Value Proposition (CVP) and drive Whole View Private Banking TM.

Job Responsibilities

  • Achieve goals and targets set for function including: revenue, RORAC, Cost to Income and Impairments targets.
  • Monitor, ensure implementation and execution of sales strategy.
  • Analyse, achieve and manage targets against forecasted results.
  • Conduct market research & keep abreast of competitor activities.
  • Benchmark industry best practices and application of customer value propositions.
  • Provide sales intelligence and solutions.
  • Conduct peer group benchmarking and legislative research.
  • Provide continuous sales leadership & management of sales teams.
  • Provide credible sales advice and solutions. 
  • Produce reports to key business committees.
  • Integrate organisational structures, implement & execute a competitive business vision, strategy and operational business plan.
  • Manage business efficiency and cost.
  • Deliver client service & ensure that client expectations are understood and met.
  • Build and maintain relationships with clients.
  • Ensure client engagements and knowledge sharing.
  • Identify & deliver on internal stakeholder’s information needs.
  • Collaborate & build synergy across business functions.
  • Build and maintain relationships with external stakeholders.
  • Share informal and formal knowledge and provide feedback to all internal and external clients and stakeholders.
  • Develop and maintain effective stakeholder relationships between Channel, Segment, Group clusters and product houses.
  • Ensure Nedbank values are evident in all in sales and service relationships.
  • Monitor achievement of function goals and take corrective action.
  • Track service levels and request feedback from stakeholders.
  • Manage business and client interests.
  • Review & improve division sales policies and procedures.
  • Manage risk & provide input to policy and procedure formulation, issuing guidelines, participating in interpretation of legislation.
  • Improve processes and skills and research best practices and industry trends.
  • Ensure that systems and processes are adopted and implement to manage and monitor credit, operational and regulatory risks.
  • Collect & assess relevant sales risks and compliance data.
  • Ensure alignment & achievement of strategy & create competitive advantage.
  • Translate strategy into a customised Divisional strategy.
  • Align people strategy to Nedbank’s vision & values.
  • Build a high performance team.
  • Ensure that the leadership agenda is embraced & that relevant strategies & plans have been communicated & implemented.
  • Build a culture of improvement, design & implement talent management & succession planning.
  • Hold managers accountable for self & team development.
  • Empower team to make decisions & recommend solutions through coaching & mentoring.
  • Lead & manage all people practices.
  • Lead & facilitate the culture journey.
  • Monitor & implement Divisional targets, EE & Transformation Plan.
  • Analyse & address deviations from EE & Transformation Plan.
  • Drive corporate citizenship & participate in corporate initiatives.
  • Build a differentiated culture, analyse surveys & measure culture plan.
  • Deliver a world class service & ensure a client centric culture.
  • Identify areas of resource inefficiencies & promote optimisation.
  • Promote employee wellbeing initiatives.

Preferred Qualification

B Comm Honours Degree

Minimum Experience Level

Minimum 5 years experience at a management level
Minimum of 5 years experience in the financial industry
 

Technical / Professional Knowledge

  • Financial Accounting Principles
  • Relevant regulatory knowledge
  • Principles of project management
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • Organisational behaviour theory
  • Financial Acumen
  • Stakeholder management
  • Diversity management
  • Sales Management

Behavioural Competencies

  • Business Savvy
  • Customer Focus
  • Driving Execution
  • Entrepreneurship
  • Strategic Influence
  • Operational Decision Making
  • Inspiring Excellence
  • Cultivating Networks and Partnerships

Apply here!

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