Head of Operations


Population Services International (PSI) / Society for Family Health (SFH) is an international NGO network operating in over 50 countries. PSI in South Africa currently concentrates on issues of HIV/ AIDS with the view to strategically expand to other public health areas. As part of its HIV/AIDS control efforts, PSI is using social marketing to motivate behaviour change concerning consistent condom use, HIV testing, and other safer behaviours.

Based at PSI/SFH’s Head Office in Johannesburg, Population Services International (PSI) seeks to fill the exciting and challenging role of:

The Head of Operations will supervise fleet, facilities, assets and manage risk & security to ensure efficient and cost-effective procedures within the PSI/SFH HQ guidelines. The job exists to set up and facilitate a conducive, safe and secure working environment for staff, property and assets. The incumbent will be an effective communicator able to interact effectively with everyone in the workplace as well as service providers, public officials and colleagues.

Key responsibilities for this exciting and challenging position include:
Overall organizational asset management through an asset register and controls put in place at various locations for asset movement
Ensuring that vehicles are serviced/repaired, licensed, insured, roadworthy and have the standard tools and accessories required by the traffic regulatory bodies
Identifying and negotiating for the best office/warehouse space at the best rental per square meter, best location and best property conditions within the given budget
Facilitate adequate organisational insurance requirements, including for staff, board directors and assets (Assets, Money, Electronic Equipment, Group Personal Accident, Public Liability, Professional Indemnity, Travel, Political Violence and DC Umbrella Policy)
Ensuring safety and security at all rented premises and acting as first link for the contracted security companies in all security matters
Facilitating budgetary input and overseeing the office usage of landline facilities and initiates remedial action where excessive usage is identified
Overseeing preparation of monthly inventory reports and variance analysis, as well as reviewing and approving inventory adjustment entries as needed
Facilitating unscheduled and scheduled repairs and maintenance of office equipment
Conducting background checks on vendors and submitting written reports with recommendations to the CR or relevant department Head for them to make decisions as and when necessary
Overseeing the electronic security systems to make sure they are working efficiently and are serviced regularly by the system vendors
Making sure static security guards are deployed in all the relevant units timeously by randomly carrying out regular checks on guard points to enhance physical security
The Head of Operations must be a strong individual who possesses and is be able to demonstrate the following attributes:
Post graduate qualifications in Operations Management
At least ten years’ management experience
Ideally previous experience working in an organization funded by PEPFAR, USAID or the Global Fund
Demonstrated successful development of cohesive teams and growing the professional capacities of team members
Measured and appropriate judgment, flexibility and willingness to work simultaneously on a wide range of tasks
Must be democratic, responsive, accountable, diplomatic and transparent in all his/ her actions
Experienced in risk management
The ideal candidate should be able to think creatively and have excellent communications and interpersonal skills
Analytical thinking and attention to detail and demonstrated ability to work well under pressure and tight deadlines
Demonstrate humility, willingness to listen and learn in the company of colleagues as well as internal and external stakeholders
Excellent, writing, presentation, and interpersonal communication skills
Be willing to undertake frequent travel of up to 8-12 weeks a year in South Africa
Own vehicle and driver’s license
View the full job description and application instructions on the Vacancies page at www.actionappointments.co.za and email your application by Wednesday 25 March 2020 to [email protected]