The Centre for Analytics and Behavioural Change (CABC) is a non-profit organisation based at UCTs Graduate School of Business and incubated by the Allan Gray Centre for Values-Based Leadership. It was established to track and counter mis- and disinformation, fake news and divisive and polarising rhetoric that is promulgated online to undermine social cohesion, democratic integrity, and the stability of nation states.
CABC seeks to appoint a Head of Operations to be based in Cape Town.
Description of Job: Supports the Director of Projects and Project Strategy Lead in implementing all strategic and operational goals. Monitors progress in all projects and supports project teams in the delivery of their specific goals. Prepares and presents status updates on progress of all strategic priority areas for the Directors and Board of CABC
Strategy and operational plan design and updating:
Supports the Director of Projects and Project Strategy Lead in designing, articulating and implementing the strategy and operational plan.
assists the Directors and Board in production of strategy and operational plan and together with the Director, responsible for the coherent implementation of the plan;
responsible for updating plan in response to changes agreed by the Directors and Board, and responsible for sharing the implication of changes with Project Leads.
KPI:
qualitative – regular engagement with Project leads and updating the Director
quantative – production of overall operational plan and maintenance of strategic plan.
Overall progress monitor and reporter
Responsible for tracking progress across all projects, updating the Directors and Board and making recommendations on increasing efficiencies. Meets regularly with Project leads to gauge progress, problem solve and create efficient strategies going forward.
designs and delivers support interventions for Project Managers;
leads the collection and compilation of relevant ‘trajectory’ milestone overviews for all projects;
tracks the allocation of actual costs to budget, ensuring allocation is in line with the organisation’s strategy
writes up relevant reports and feeds into M&E data collection framework.
KPI:
Qualitative – Project leads have access to one on one support in reviewing and planning the operations of their projects;
Quantitative –number of meetings held, tracking reports delivered and shared, recommendations made to both Project Managers and Senior Leadership; including timeous submission of feedback reports.
Monitoring & evaluation of CABC:
Leads the translation of CABCs strategy into an M&E framework; monitors the implementation of this framework and reports to the Director at regular intervals with data supporting M&E progress;
Development and regular updating of M&E framework and the CABC Theory of Change.
KPI:
Qualitative – providing high quality progress reports to organization and donors;
Quantitative – timeous updating of Director on key targets, with timeous escalation of targets at risk;
Strategic partnerships:
KPI:
Qualitative: healthy nature of relationship
Quantitative: plan in place and implemented on time
People management:
Leads the implemetation of CABC people management goals, providing supervision, guidance, motivation, mentorship and coaching;
Takes the initiative in supporting key staff relationships throughout the organisation where an intervention will accelerate performance;
Responsible for effective implementation of all performance review and on the job coaching objectives.
KPI:
Provision of mentorship, coaching & skills transfer;
Timeous collection of [360] feedback forms, and summary reporting requirements for senior management and the Board in relation to performance review and contract renewal.
Degree in Operations Management or Business Field Preferred;
No less than 4 years senior prior experince as Prior Experience as Operations Director or Manager Required;
Strong Organisation Skills;
Excellent Communication Skills, Both Verbal and Written;
Strong Problem-Solving Skills;
Computer Literate;
Experience with and comfortable in remote work
Proficiency in more than one South African language is an advantage;
Adaptable to Change;
Driven to Achieve Results;
Exceptional Coaching Skills;
Strong Decision Making, Action Planning, and Prioritization Skills;
Ability to Work on a Team while demonstrating the organisation’s values which include collaboration, integrity and transparency.
Knowledge of Safety, Quality, and Cost Objectives;
Commitment to Providing the Highest Level of Support and Quality;
Ability to Demonstrate Exceptional Organisation and Planning Skills
Additional Competencies:
Techinical competencies
Strategic outlook and alignment
Action orientation
Initiative
Partnering
Continuous professional development
Valuing people
Self knowledge and development
Please send your CV to [email protected]
For more about CABC , refer to : https://cabc.org.za