Warehouse Manager


    Warehouse managers are responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods.

    Responsible for a vital part of the supply chain process, a warehouse manager manages people, processes and systems, in order to ensure goods are received and dispatched appropriately and productivity targets are met.

    Warehouse managers are also responsible for workplace health and safety standards and for the security of the building and stock. Specialist warehouses involve the storage of temperature-controlled products, such as food and pharmaceuticals, and the storage of hazardous materials.


    Employers of warehouse managers

    • Specialist logistics, distribution and haulage companies
    • Manufacturers
    • The armed forces
    • Major commercial organizations
    • Retailers



    • processing orders
    • operating mechanical and IT systems
    • liaising with customers and other departments
    • training, supervising and appraising staff
    • maintaining statistical and financial records
    • planning
    • ensuring that quality objectives and delivery deadlines are met
    • managing budgets
    • administering stock control
    • ensuring compliance with health and safety legislation



    You don’t need a university degree to become a warehouse manager. However, the role is not normally an entry-level position and usually requires experience of working in a warehouse and sometimes qualifications in logistics or management. A diploma or degree in any of the following subjects maybe particularly useful and relevant:

    • business information systems
    • business with languages
    • business, management or economics
    • operational research
    • retail management
    • supply chain management
    • transport, distribution or logistics.



    • excellent oral and written communication skills
    • numeracy and an understanding of finance
    • knowledge of the legal requirements of operating a warehouse
    • people management skills, including the ability to lead and motivate others, delegate work and explain ideas
    • planning and organizing skills
    • the ability to work as part of a team
    • the ability to inspire, motivate and lead a team of people
    • analytical ability
    • initiative and decisiveness
    • enthusiasm
    • technical and IT skills, particularly when it comes to database management and spreadsheets
    • problem-solving skills and the ability to work on a tactical and strategic level
    • the ability to work under pressure and to tight deadlines.