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General Services Supervisor at NUL

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POSITION  General Services Supervisor (Domestic Bursar)
POST NO.  2960
DEPARTMENT/SECTION  Campus Services
RESPONSIBLE TO  General Manager Services
LOCATION  National University of Lesotho (Roma)

Minimum Qualifications and Requirements:

  1. A Diploma in Hospital Management/Facilities Management/Property Management/Estates Management/ Domestic Services;
    1. Five (5) years’ related work experience in General Supervisor Services;
    1. Proven experience in supervising will be an added advantage.

Duties and Responsibilities


Duties and Responsibilities

  • Develops and implements NUL policies and procedures as they relate to NUL interior cleaning services
  • Prepare tender documents for interior cleaning for NUL Buildings (outsourcing cleaning scope of work)
  • Ensure robust procurement and tendering processes of goods and services are applied in all areas
  • Prepare section’s annual work plan and submit to GMS
  • Prepare section’s annual budget and monitor its performance

Leading and supervision of interior cleaning NUL Staff and Contractors:

  • Setting daily, weekly and monthly cleaning schedules
  • Monitoring performance and standards
  • Ensure indoor cleaning is done all the times
  • Serve in a variety of Committees and Commissions of the University as required at the DCS
  • Oversee the procurement of linen, curtains, cleaning materials, detergents, bedding for NUL Buildings
  • Responsible for laundry services for departments equipment

Oversee the decorations and management for NUL events/functions such as:

  • Graduation ceremonies
  • Workshops and meetings
  • Memorial services
  • Orientations etc.

Procurement of Academic Regalia:

  • Specify the technical requirement and standards for design
  • Procurement of Senior Management Academic Regalia (Executive Management and Deans)
  • Procurement of Graduates Academic Dress (gowns, hoods, etc.)
  • Responsible on Academic Regalia sales
  • Prepare section’s monthly work progress and submit to GMS
  • Attend monthly meetings for DCS
  • Delivering good customer services to staff and students
  • Assisting with the development and review of workplace-related occupational health and safety policies and procedures
  • Assess (evaluation) the work performance of staff and contractors and identify areas needing improvement
  • Work with staff under his/her supervision to develop performance plans, provide ongoing coaching and feedback
  • Assist in the recruitment process of staff for Department of Campus Services (DCS)
  • Assist in disciplinary processes as may be required in consultation with General Manager Services
  • Perform other related duties that may be assigned from time to time

Knowledge, skills and abilities:

  • Problem Solving and Analytical Ability
  • Procurement Planning and Organizing
  • Ability to work independently and under pressure ensuring that deadlines are met
  • Project Management
  • Sewing curtains and academic regalia
  • Communication Skill
  • Interpersonal Skill
  • Direction and Motivation
  • Supervisory Role Performance (Proven Leadership)
  • MS Office Skills (Computer)

Remuneration:

The University offers salaries and benefits commensurate with qualifications and experience.

Employment type

Permanent and pensionable/gratuitable terms for Locals only

 Information required from candidates

  1. Signed application letters stating relevant qualifications and experience and provide other information that will assist the University to determine the candidate’s suitability for the position;
  2. Applicants should quote the vacancy number of the post applied for;
  3. Provide current CV’s (including telephone and e-mail contact details) and certified copies of educational certificates and transcripts;
  4. Provide names and contact details of three (3) contactable professional referees;
  5. Certified copy of an Identity Document.

All applications should be e-mailed to [email protected] and addressed to:

Director – Human Resources

National University of Lesotho

Roma 180 – Maseru, LESOTHO

The closing date for receiving full applications for the position is 22nd August, 2025.

NB. ALL THE ATTACHMENTS (APPLICATION LETTER, CV, CERTIFICATES, &    ID) SHOULD BE EMAILED IN READ ONLY PDF FORMAT (COMPRESSED FOLDER, IN ONE DOCUMENT, IF NOT, YOUR APPLICATION WILL BE DISQUALIFIED).

DISCLAIMER:   Only shortlisted candidates will be contacted. Should you not hear from the University within three months after the closing date, consider your application unsuccessful.

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