MPILO BOUTIQUE HOTEL
Front Office Supervisor
Join our dynamic team and lead exceptional front office operations at Mpilo Boutique Hotel.
Key Responsibilities
- Oversee daily front office operations
- Manage guest reception, check‑in and check‑out processes
- Provide team leadership and training to front office staff
- Maintain five‑star service standards at all times
- Handle reservation management and coordination
- Manage guest relations, including complaint handling and resolution
- Conduct night audit procedures and prepare reports
- Drive guest satisfaction and contribute to revenue growth
Requirements
- Proven experience in the hospitality industry
- Strong leadership and supervisory skills
- Excellent communication and interpersonal abilities
- Ability to work under pressure and on shift schedules
- Relevant qualification in hospitality or related field (preferred)
- Proficiency in hotel management systems
What We Offer
- Competitive salary
- Supportive and professional work environment
- Opportunities for growth and career development
How to Apply
Send your application to: [email protected]
Application Deadline
Monday, 27 April 2026