Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Work from Home , Any
Position Title: Web Publisher
Req: 26354
(Remote Work from Home for the West Coast)
As a dedicated resource at a Fortune 500 tech company’s Employee Communications team, the candidate will be expected to immerse themselves in all website and collaboration technologies/services within the organization.
Armed with a strong technical/development background, the successful candidate will manage and execute on a variety of incoming news and web publishing requests, ranging in size and complexity, from conception through to delivery. Given the nature of news/announcements, short notice/quick turnarounds will be prevalent. The ability to stay calm, professional and cooperative is vital.
The Web Analyst/Developer will need to be highly organized and make themselves accessible in order to stay on top of the incoming requests, publishing dates and content changes. The ability to cultivate a good working relationship with the content providers, editor-in-chief, and channel managers will be essential and beneficial to both parties.
Working primarily through e-mail correspondence and Webex Teams (the company’s flagship collaboration platform), the candidate will be responsible for reviewing the client’s on-going business needs, publishing content and developing complementary features/capabilities, advising on web/digital best practices, and facilitating continuous improvements.
Responsibilities
- Web Development: Publish news headlines, comprised of (1) the addition of metatags to EC’s proprietary content management system, and (2) the creation of article pages using Adobe Experience Manager, pre-defined web templates, and ad hoc HTML/JavaScript/CSS code.
- Client Management – Confidently and effectively communicate with multiple clients/stakeholders on a daily basis through emails, meetings, phone calls and instant messaging (via Webex Teams). Majority of clients/stakeholders are located in the Pacific time zone), although some are also located internationally.
- Consulting: Consult, evaluate, and recommend the most appropriate solutions and coordinate with clients on project delivery.
- Building and Fostering Relationships: Build relationships with peers, among client’s staff, understand the client’s culture, and identify their key business objectives.
Essential Qualifications
- Minimum 3 years’ experience working in a similar environment
- Strong hands on technical/development background: Adobe Experience Manager (AEM) and TouchUI, HTML, JavaScript, CSS, responsive design, SEO best practices, and web analytics
- Strong understanding of web information architecture and user experience best practices
- Good experience in web usability best practices & user-centered interface design
- Understanding of latest web technology trends, including the social network tools
- Knowledge of content management and document repository systems
- Confident user of both Microsoft and Adobe suites
- Unquestionable work ethic, yet transparent and readily sets proper expectations (with feasibility and completion time)
- Excellent problem solver, should be able to operate independently or collaborate easily with other team members
- Does not crack under pressure, able to juggle multiple requests and sensibly re-prioritize work as needed
- Extremely responsive, strong interpersonal communication and client management skills
Non-essential Skills
- Experience with Project Management Lifecycle
- Experience working within Brand Guidelines (style, usability)
- Experience using Web 2.0 collaborative and social media technologies including RSS, Wikis, Discussion Forums, Video Collaboration and Podcasts.
Core Competencies
- Can-do attitude
- Professional demeanor
- Technical acumen
- Result and improvement focus
- Relationship development
IND17
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