NALEDI FUNERAL PLANNERS
𝗙𝗿𝗼𝗻𝘁 𝗗𝗲𝘀𝗸 𝗢𝗳𝗳𝗶𝗰𝗲𝗿𝘀
Reports to: Branch Manager
We are looking for a motivated and results-driven Front desk officer to join our growing team. The Front Desk Representative will undertake all receptionist and clerical duties at the desk of our main entrance and will be the “face” of the company for all visitors, and will be responsible for the first impression we make.
𝐑𝐨𝐥𝐞𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages, etc., and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Check, sort, and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Manage, reconcile and update petty cash
• Claims processing and capturing.
• Provide product information and actively promote company offerings to potential clients, including upselling.
𝐌𝐢𝐧𝐢𝐦𝐮𝐦 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
• Degree in Business Management and/or Accounting
• A minimum of 2 years of proven experience in a similar role.
• Highly motivated and target-driven with a proven track record in sales will be an added advantage (Excellent selling, communication, and negotiation skills)
• Prioritizing, time management, and organizational skills
• Ability to create and deliver presentations tailored to the audience’s needs
• Relationship management skills and openness to feedback
𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧/𝐑𝐞𝐩𝐥𝐲 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧𝐬:
• Application letters accompanied by detailed CVs, certified copies of academic certificates, and transcripts are to be e-mailed to [email protected]
• Applications received after the closing date will not be considered,
• Only short-listed candidates will be responded to,
• Selection interviews will be held at the date, time and place to be determined by NFP
• Short-listed candidates will be required to authenticate information provided in their application,
𝐂𝐥𝐨𝐬𝐢𝐧𝐠 𝐃𝐚𝐭𝐞: 26th September 2025 at 13:00 hours.