Reports to: Branch Manager
Location: Mohale’s Hoek, Thaba Tseka and Mokhotlong
Job Overview:
• We are looking for a motivated and results-driven Front desk officer to join our growing team. Front Desk Representative will undertake all receptionist and clerical duties at the desk of our main entrance and will be the “face” of the company for all visitors and will be responsible for the first impression we make.
Roles and Responsibilities:
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)
Minimum Requirements:
• Degree in Business Management and/or Accounting
• A minimum of 2 years’ proven experience in a similar role.
• Highly motivated and target driven with a proven track record in sales will be an added advantage (Excellent selling, communication and negotiation skills)
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
Application/Reply Instructions:
• Application letters accompanied by detailed CV’s, certified copies of academic certificates and transcripts are to be e-mailed to [email protected]
• Applications received after the closing date will not be considered,
• Only short-listed candidates will be responded to,
• Selection interviews will be held at the date, time and place to be determined by NFP
• Short listed candidates will be required to authenticate information provided in their application,
• If you have not received communication within 14 days from the closing date, kindly consider your application unsuccessful,
• NOTE: PRIORITY WILL BE GIVEN TO APPLICANTS FROM THESE DISTRICTS
• Closing Date: 18th February 2022 at 13:00 hours