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Front Desk officer x3 at Platinum Credit

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PLATINUM CREDIT LTD

𝗙𝗿𝗼𝗻𝘁 𝗗𝗲𝘀𝗸 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 ×𝟯

Are you a qualified candidate looking to make a difference? Platinum Credit Ltd is inviting applications for the following positions:

Position: Front Desk officer

Number of positions: 3 (1 MALE)

Terms of Employment: 12 Months

𝐃𝐔𝐓𝐈𝐄𝐒:

• Collect, sort, distribute and prepare mail, messages to the designated personnel

• File and maintain records

• Greet persons entering the establishment, determine the nature and purpose of visit, direct or escort to the specific destinations.

• Hear and resolve complaints from customers and visitors.

• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments

• Provide information about Platinum branches such as locations, departments or employees within the company or services provided.

𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒:

• Minimum level of academic and professional qualification required to perform effectively in the role

• Diploma in hospitality/ customer service preferred

• 2 years Previous experience as a front desk officer or customer-facing role

𝐊𝐄𝐘 𝐂𝐎𝐌𝐏𝐄𝐓𝐄𝐍𝐂𝐄𝐒:

• Detail oriented

• Self-driven

• Proficiency in Microsoft Office

• Knowledge of switchboard

𝐃𝐈𝐒𝐂𝐋𝐀𝐈𝐌𝐄𝐑:

• Only shortlisted candidates will be contacted.

• Applications received on or before the closing date and time will be considered

• Only shortlisted applicants will be contacted also for background checks

• No hardcopy applications will be accepted.

𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘

covering letter explaining interest, a detailed résumé showing three contactable referees emailed to [email protected]

Address:

The Human Resource Office

Platinum Credit Ltd

Maseru

The closing date for the submission of applications is 𝟐𝟗𝐭𝐡 𝐀𝐮𝐠𝐮𝐬𝐭 𝟐𝟎𝟐𝟓.

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