Platinum Credit Ltd
Vacancy: Front Desk Officer (2 Positions)
Platinum Credit Ltd invites applications from qualified candidates for the position of Front Desk Officer.
Number of Positions
- Two (2) positions available
Terms of Employment
- Contract duration: 12 months
Duties and Responsibilities
- Collect, sort, distribute, and prepare mail and messages for designated personnel
- File and maintain records
- Greet visitors entering the premises, determine the nature and purpose of their visit, and direct or escort them to the appropriate destination
- Receive and resolve complaints from customers and visitors
- Operate the telephone switchboard to answer, screen, and forward calls; provide information, take messages, and schedule appointments
- Provide information about Platinum Credit Ltd branches, including locations, departments, employees, and services offered
- Manage walk-in clients and maintain related spreadsheets
- Manage WhatsApp queries
Requirements
- Minimum academic and professional qualification required to perform effectively in the role
- Diploma in Hospitality or Customer Service is preferred
- At least two (2) years’ experience in a front desk or customer-facing role
Key Competencies
- Attention to detail
- Self-driven and proactive
- Proficiency in Microsoft Office
- Knowledge of switchboard operations
How to Apply
Submit the following documents:
- Curriculum Vitae (CV)
- Cover letter
- Copy of ID
- Certificates and academic transcripts
Send applications to: [email protected]
Tel: +266 5201 1005
Closing Date
22 June 2026