๐๐จ๐ข๐ง ๐ญ๐ก๐ ๐๐๐ญ๐ฌ๐๐จ ๐๐จ๐ฏ๐๐ฆ๐๐ง๐ญ
We are looking for the following skill: ๐๐ฑ๐ญ๐๐ซ๐ง๐๐ฅ ๐๐จ๐๐ข๐ฅ๐ ๐๐จ๐ฅ๐ฅ๐๐๐ญ๐จ๐ซ๐ฌ
Letshego Financial Services has exciting opportunities in Collections, with six positions available. The role offers commission-based remuneration.
Department: ๐๐จ๐ฅ๐ฅ๐๐๐ญ๐ข๐จ๐ง๐ฌ ๐๐ง๐ ๐๐๐๐จ๐ฏ๐๐ซ๐ข๐๐ฌ
๐๐๐ข๐ง ๐๐ฎ๐ซ๐ฉ๐จ๐ฌ๐
Ensure prompt collection of payments from defaulted clients. Manage and address arrears delinquency. Develop strategies to improve the performance of the loan book.
๐๐จ๐ฌ๐ข๐ญ๐ข๐จ๐ง ๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ
๐๐๐ฎ๐๐๐ญ๐ข๐จ๐ง
A Bachelorโs degree Risk Management, Finance, Business Administration, Economics.
๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐
Minimum 2 yearsโ experience as Collection Officer in the Financial Institutions.
๐๐ง๐จ๐ฐ๐ฅ๐๐๐ ๐
โข Excellent knowledge of MS Office.
โข Familiarity with CRM practices along with ability to build business professional relationships.
โข Highly motivated and target driven with proven track record in Collections and Recoveries.
โข Excellent Collection, negotiation and communication skills.
โข Prioritizing, time management and organizational skills.
โข Ability to create and deliver presentations tailored to the Client needs.
๐๐ค๐ข๐ฅ๐ฅ๐ฌ
โข Interacting with people and speaks confidently.
โข Articulating information and convincing people.
โข Good negotiation skills.
โข Good presentation skills.
โข Results driven.
โข Ability to communicate at all levels.
โข Ability to come up with new ideas and a fresh respective.
โข Planning & Organising.
๐๐ซ๐ข๐ญ๐ข๐๐๐ฅ ๐๐๐ฅ๐ข๐ฏ๐๐ซ๐๐๐ฅ๐๐ฌ /๐๐จ๐ซ๐ ๐๐๐๐จ๐ฎ๐ง๐ญ๐๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ ๐๐ง๐ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ
โข Extracts daily loan arrears and review the status of the accounts from the system.
โข Prepare and analyses monthly arrears reports. Data Remediation as frequently as possible.
โข Attend to and resolve clientsโ queries within the agreed TAT.
โข Contact and attend to those with unpaid instalments.
โข Prepare strategies for the work you will doing the nest morning. Best strategies gives good results.
โข Frequently up-date information in the system.
โข Ensure payments from defaulted clients are collected promptly by Lodge instalments on the system and preparing for debit order runs with Banks.
โข Attend to unbatched and unprocessed refunds accounts.
โข Ensure that all operational activity aligns with credit control objectives.
โข Ensure that the arrears delinquency grouping and roll rate is according to the buckets and done every month.
โข Ensure that manual write-offs are done and checked for overdue accounts.
โข Ensure that defaulting clients are rehabilitated and offered financial literacy.
โข Ensure that all credit procedures and controls are adhered to (Work in line with mapped processes).
โข Restructure and Rephasements management.
๐๐จ๐ฐ ๐ญ๐จ ๐๐ฉ๐ฉ๐ฅ๐ฒ:
Suitably qualified and experienced candidates should submit their application letter, curriculum vitae with three referees and copies of educational certificates to: [email protected] or hand deliver at Letshego Place, 20 Bowker Road, Old Maseru Toyota Building, Maseru, Lesotho on or before 22nd April 2024 at 1700hrs.
๐๐ข๐ฌ๐๐ฅ๐๐ข๐ฆ๐๐ซ
Only shortlisted applicants will be contacted. Letshego Financial Services reserves the right to appoint the suitable candidates that meet the application requirements. No late applications will be accepted.