LESOTHO POSTBANK
JOB VACANCY: EXECUTIVE HEAD BUSINESS
The Lesotho PostBank (LPB), your only Basotho Bank, invites suitably qualified candidates to apply for the following vacant position.
POSITION DETAILS
Job Title: Executive Head Business
Department: Business Banking
Reports To: Managing Director
Direct Reports: Head of Business Banking; Head of SME
Job Grade: Executive Level
Location: Maseru (Head Office)
JOB PURPOSE
The Executive Head: Business Segments is responsible for the strategic leadership, growth, profitability and overall performance of all business segments within the Bank. This role oversees the development and execution of segment-specific strategies across Corporate Banking, Commercial and Business Bank.
KEY RESPONSIBILITIES
Commercial Strategy and Growth
- Develops and executes Business Banking strategy to achieve revenue and profitability targets.
- Identifies and pursues new business opportunities across Business Banking (SME, corporate, institutional, agriculture lending).
- Drives market penetration and expansion initiatives across the commercial segment.
- Develops sector-focused strategies for key industries, including agriculture.
- Monitors market trends and adjusts strategy accordingly.
Sales and Relationship Management
- Leads relationship management teams in acquiring and managing high-value SME, corporate, and institutional clients.
- Leads corporate sales teams in key account management and wholesale client acquisition.
- Strengthens and maintains strategic relationships with corporate and institutional clients and partnership channels.
- Drives cross-selling of Bank products and services across the commercial client base.
- Establishes strong pipelines and monitors sales performance.
Portfolio and Credit Oversight
- Oversees management of Business Banking and Corporate Sales portfolios, including deposits and agric lending.
- Monitors portfolio performance, including non-performing loans.
- Provides oversight on credit approvals within delegated authority.
- Collaborates with Risk and the Executive Head Credit to maintain sound credit origination practices, noting that credit origination is a first-line commercial function.
Product Development and Pricing
- Leads the development and enhancement of Business Banking products.
- Ensures products are aligned with market demands and customer needs.
- Drives pricing strategies to achieve competitiveness and profitability.
- Monitors product performance and introduces innovations where necessary.
Performance Management
- Sets and monitors performance targets for Business Banking.
- Implements performance management frameworks aligned to the Bank’s scorecard.
- Monitors financial performance and takes corrective action where required.
Stakeholder Management
- Builds and maintains strong relationships with key stakeholders, including clients, regulators, and strategic and partnership channels.
- Represents the Bank in commercial and industry forums.
- Collaborates with internal departments (Retail, Risk, Finance, Operations) to deliver integrated solutions.
Leadership and People Management
- Provides strategic leadership to Business Banking.
- Develops talent pipelines and succession plans.
- Drives a high-performance culture through coaching and mentoring.
- Ensures high levels of employee engagement and retention.
Governance, Risk and Compliance
- Ensures compliance with regulatory requirements and internal policies.
- Maintains sound risk management practices within Business Banking.
- Addresses audit findings and ensures timely resolution.
- Promotes ethical business conduct and strong governance standards.
PRINCIPAL ACCOUNTABILITIES
- Achievement of revenue and sales targets across Business Banking.
- Growth in Business Banking portfolio and market share.
- Profitability and cost efficiency across the commercial cluster.
- Service excellence and client satisfaction.
- Quality of the loan book and credit risk management outcomes.
- Staff engagement, retention, and capability development.
- Compliance with regulatory and internal audit standards.
MINIMUM REQUIREMENTS
- Master`s Degree in Finance, Economics or Business Administration.
- Minimum of 10 years’ experience in Business, Commercial or Corporate Banking.
- At least 10 years in a senior leadership role, in business/corporate/commercial banking.
- Proven track record in driving revenue growth and managing client portfolios.
- Strong understanding of financial markets, credit risk, and banking products.
- Experience in strategy development and execution.
- Demonstrated experience in stakeholder and relationship management at senior level.
- Prior experience at Executive Committee (ExCo) level is an added advantage.
COMPETENCIES
- Customer-centric mindset
- Strategic thinking and execution capability
- Leadership and people management
- Relationship management and negotiation
- Business acumen and market awareness
- Results-driven commercial orientation
- Integrity and professionalism
- Communication and presentation skills
- Analytical and decision-making capability
HOW TO APPLY
Applications and CVs (including names of three referees) accompanied by certified copies of relevant certificates should be emailed to: [email protected]
Closing Date: 14th September 2026
Disclaimer: ONLY Shortlisted candidates will be contacted.