Enterprise Direct Business Banker at Standard Lesotho Bank


To provide proactive sales and service management mainly through telephone and email to Enterprise Banking customers by identifying and implementing value adding enterprise banking financial solutions from a range of standard offerings.

Key Responsibilities/Accountabilities

  • Promote and sell a range of banking product offerings and solutions that meet the financial needs of  customer base by leveraging off outbound calls to clients
  • Cross sell additional products and services according to customer needs by identifying and referring sales leads to other business stakeholders including Vehicle & Asset, Finance, Electronic banking, Card, Home loans and others.
  • Achieves daily and weekly sales targets, by operating in an effective and productive manner, through optimal usage of time.
  • Contacts potential and existing customers from leads provided to position the product or service offering based on the campaign brief including primary as well as cross-sell mix
  • Handle high volumes, low complexity sales requests and service requests via email and  telephony
  • Answer/handle customer inquiries and requests across all mediums accurately and within agreed service times.
  • Provide high quality, first call resolution to customer’s service needs.
  • Interpret business and financial information to prepare and motivate credit applications in line with credit requirements.

Preferred Qualification and Experience

  • Degree in Finance & Accounting
  • 1-2years Businss Banking experience
  • Proven successful sales track record in sales and service. 

Knowledge/Technical Skills/Expertise

  • Extensive bank product knowledge and saviness

Apply here!