Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.Description
In telecommunications, the core network is the central element of a network that provides services to customers who are connected by the access network. Since the “first” mobile call in Lesotho, core networks have been integral part of every call (voice, sms, data, supplementary) that has transfers through Vodacom Lesotho network. Once you are here, your will find the inner self and do your best knowing you are indeed touching lives of so many people in and outside Lesotho borders.
Your responsibility will include ensuring proper running of Core Services network elements by supporting and administering the systems with preventive measures, troubleshooting and debugging of problems in order to guarantee the highest quality of experience for our customers.
Identify faults and took prompt action to troubleshoot and repair faults or escalate them accordingly
Execute configuration changes on all Core Services Network Elements and services as planned
Perform functionality tests on all Core Services network elements and solutions
Carry out demand and capacity planning for Core Services environment
Provide regular reports to management on assigned projects
Collect and collate information and prepare reports for timely submission to system owners and management.
Provide second line support for customer facing staff.
Implement, maintain security standards and protocols on the Core Services systems
Execute policy compliance checks on all Core Services systems and solutions
It Would Be Nice if You have
Degree or equivalent in Telecommunication Engineering/Electrical Engineering/Computer Science or relevant tertiary qualification. (Master’s degree will be an added advantage)
What’s in it for You
22 days’ annual leave
Parental Leave policy which comes with 4 months whilst being paid your full salary
Employer Pension Contribution
Free Access to Vodafone University
Subsidised device and monthly data and voice allocation
Subsidised monthly airtime for your spouse/partner
Unlimited access to an onsite gym24/7 Professional counselling for you and your family members.
In-house subsidised catering for your convenience
If you are seeking that next challenge and feel you could make a difference to our people and want
to work for a strong purposeful company then this is your opportunity.
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.