Employee and Welfare Officer

2327

POSITION: Employee and Welfare Officer
POST NO.: 2050
DEPARTMENT/SECTION: Human Resources
RESPONSIBLE TO: Director Human Resources
LOCATION: National University of Lesotho (Roma)

QUALIFICATIONS:
EDUCATIONAL BACKGROUND AND EXPERIENCE:
BA Human Resources Management or Related Fields.
Post graduate qualification in Human Resources Management or Related
Field will be an added advantage.

OTHER NECESSARY KNOWLEDGE AND/OR EXPERTISE
5 years of professional experience in HRM functions, 2 of which must be in
compensation and benefits field.
Knowledge of applicable labour laws.
Good managerial and coaching skills.
Excellent Supervisory, organizational and training skills.
Ability to Plan and prioritize work.
Demonstrated ability to delegate.
Excellent Communication, writing and presentation skills.
Excellent interpersonal skills.
Ability to work under pressure.
Ability to multi task.
Computer literacy is a requirement.
Must be a TEAM PLAYER.

JOB DESCRIPTION
PURPOSE OF THE JOB
The purpose of this position is to ensure implementation and compliance
with the law regarding benefits and compensation of NUL staff members,
further to ensure secretarial services to the board of trustees.

JOB SUMMARY
Responsibility of the incumbent will include the following to: develop or
review remuneration and benefits policies, ensure proper membership of
medical aid for employees, ensure updated and availability of Service Level
Agreements, provide secretarial services to the board of trustees, ensure
timely payments (end of contract/terminal) of benefits, ensure compliance
with law regarding estates of the deceased employees and attend
administrative activities.

MAIN DUTIES
1 To develop or review remuneration and benefits policies
1.1 To ensure availability of the remuneration and benefits policy
1.2 To develop guidelines and tools of the policy
1.3 To publicize the policy
1.4 To ensure implementation of the policy

2 To ensure proper membership of medical aid for employees
2.1 To induct new employees on the medical aid options available to them
2.2 To assist employees obtain membership from required service providers
2.3 To receive and record employee complaints on their medical aid memberships
2.4 To liaise with service providers on issues raised by employees
2.5 To make follow-ups with service providers on issues submitted by employees
2.6 To negotiate for better memberships on behalf of employees
2.7 To develop reports with recommendations

3 To Ensure Updated and Availability of Service Level Agreements
3.1 To facilitate meetings between board of trustees and the service providers
3.2 To suggest modifications on SLA (brokers, medical aids, bank loans etc) whenever necessary
3.3 To encourage NUL community to make inputs in SLAs
3.4 To consolidate inputs for submission to Board of trustees
3.5 To develop reports with recommendations

4 To provide secretarial services to the Board of Trustees
4.1 To develop annual meeting schedule for the financial year
4.2 To develop agenda items in consultation with the chairman
4.3 To issue invitations to members
4.4 To take minutes and action list during board meetings
4.5 To develop reports for the board

5 To ensure timely payments (end of contract/terminal) of benefits
5.1 To coordinate yearly statements for NUL staff members on pension
5.2 To incorporate modifications in the individuals personal details and salaries for submission to the broker
5.3 To process retirement/withdrawal claim forms
5.4 To process gratuities for fixed term contracted staff members
5.5 To submit payment schedules to service providers
within stipulated time frames
5.6 To assist annuitants with their annual renewals of
proof of existence and their queries on nonpayment
5.7 To report annuitants death to the Broker for
processing benefits on behalf of beneficiaries if
death occurs within the life cycle
5.8 To liaise with payroll for any monthly payments

6 To ensure compliance with law regarding estates of the deceased
employees
6.1 To process death claims for in service staff members (funeral cover, Group Life Cover & Funeral Benefits)
6.2 To submit to Labour Commissioner the estates of the deceased for distribution to the beneficiaries
6.3 To ensure compliance of national labour law
6.4 To make follow-ups on submissions
6.5 To develop monthly reports on approvals, challenges, queries and recommendations

7 To Ensure Compliance with Workmens Compensation Act 7.1 To advice the relevant office(s) on occupational safety and health 7.2 To report staff member accidents to the office of Labour Commissioner 7.3 To advise staff members on all requirements for processing the claims 7.4 To Process Workmens compensation claims on behalf of the staff members
7.5 To liaise with the Labour Commissioner and broker on processing payments whenever necessary

7.6 To develop a training schedule on workmen’s compensation

8 To Attend to Administrative Activities
8.1 To attend SMT, ASAC, NASAC and any other meetings as instructed
8.2 To make inputs in departmental budgets
8.3 To act as Human Resources Manager whenever instructed
8.4 To participate in NUL projects
8.5 To attend to salary advances as requested
8.6 To update Human Resource Information System
8.7 To ensure compliance with CHE standards
8.8 To induct new employees
8.9 To attend to wellness programs
8.10 To develop an annual work plan

REMUNERATION
The University offers competitive salaries and other benefits commensurate
with qualifications and experience.

CONTRACT
Permanent and pensionable/gratuitable for Locals and Contract for NonLocals.

INFORMATION REQUIRED FROM CANDIDATES
 Application letters should state relevant qualifications and experience
and provide other information that will assist the University to determine the candidate’s suitability for the position.
 Applicants should quote the vacancy number of the post applied for;
 Provide current CV’s (including telephone, telefax and e-mail).
 Provide names and contact details of three (3) professional references from Lead Consultants, Project Managers and Employers (current or previous).
 Comprehensive curriculum vitas, certified copies of educational certificates and transcripts.

Applications should be addressed and sent to:
Director – Human Resources
National University of Lesotho
P.O. Roma 180
The closing date for receiving full applications for the position is 23rd
July, 2020.

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