Our Product Specialist positions require extensive knowledge in Durable Medical Equipment including manual wheelchairs, power wheelchairs, scooters, lift chairs, beds, patient lifts and other ambulatory and bath safety aids. Product Specialists enjoy varied hours and the ability to work from home. Minimal travel is required and ongoing product training is provided. This is not a call center position; it is a professional sales position offering a terrific opportunity for career development, working with dedicated team mates with a focus on finding the right product for the customer. Our Product Specialists use a consultative and relationship-building approach with an emphasis on product expertise, high quality products and reliable support.
Product Specialists Responsibilities include:
- Helping users, caregivers and case managers select and purchase appropriate Durable Medical Equipment, predominantly over the phone and occasionally through the internet via electronic chat sessions
- Working with manufacturers to ensure that the appropriate equipment is ordered and delivered in a timely manner
- Working closely with other team members to provide exceptional levels of service to our customers
Job Requirements:
- 3+ years of experience in the Durable Medical Equipment industry.
- Sales experience selling DME and/ or working as an ATP.
- Strong verbal and written communication skills
- Experience and a high degree of comfort in navigating the internet
- Associates or bachelor’s degree and/or background in OT, PT or other allied health field
- Dedicated, quiet, home work space with strong internet connection.
Desired Attributes:
- Proficiency in assimilating information quickly
- Ability to communicate efficiently and clearly with customers, verbally or in writing.
- Ability to multitask while providing exceptional customer service, support and responsiveness
The pay structure includes a base plus commission with total compensation range of $50,000 – $90,000+ based on industry experience and product knowledge.
We provide a casual, non-smoking work environment, and excellent benefits including health insurance, short and long term disability, and 401K. Only qualified candidates with Durable Medical Equipment knowledge should apply. Sales experience alone is not sufficient and candidates without the required industry experience will not be considered.
If you are a qualified candidate, we look forward to reviewing your cover letter and resume. No phone calls, please.
Job Type: Full-time
Salary: $50,000.00 to $90,000.00 /year