Document Specialist I

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Gaming Laboratories International is a growing company with over 27 years of experience in providing world-class testing, certification and professional services to the global gaming industry. GLI Africa is seeking a Documentation Specialist to join the Quality Assurance (QA) Department. The QA Department focuses on letter writing, data entry, and translations for certification reports. The Documentation Specialist is responsible for reviewing letters and data for accuracy, compiling documents, proofreading, and conducting related research.

Responsibilities include, but are not limited to:

  • Obtains documentation from several computer-based systems
  • Reviews documentation for accuracy
  • Troubleshoots various issues by researching previous documentation, as necessary
  • Utilizes a computer-based file tracking system to process and issue reports
  • Uses a report template to generate a draft letter for clients
  • Finalizes certifications by making changes to drafts, merging information, printing the document, and sorting accordingly
  • Provides status updates on assignments for the weekly departmental reports
  • Learns the technical vocabulary necessary to communicate effectively with engineering staff and manufacturers
  • Performs other duties as assigned

Required Education, Experience, and Skills:

  • High School Diploma or GED equivalency
  • Business School or Legal Assistant Certification helpful, but not required
  • Must speak, read and write fluent English
  • Minimum 2 years of experience in an administrative or legal field
  • Proficiency with Microsoft Word, Outlook and Excel
  • Must have the ability to communicate, both orally and written, with other members of the team and clients/prospective clients
  • Must have the ability to handle and organize multiple projects and deadlines
  • Must demonstrate a high degree of attention to quality, details, and correctness
  • Clear credit and criminal record

Physical Requirements and Working Conditions:

  • Must have the ability to work at a computer for extensive periods of time
  • Must have the ability to read (paper and/or computer screen) for extended periods of time
  • Must have the ability to speak on the telephone with clients/prospective clients for extended periods of time

Hours/Availability: Full-time, 40 hours per week; ability to work overtime, as needed

We offer excellent paid benefits that include:

  • Provident Fund
  • Medical Aid
  • 20 Days Paid Time Off (Per Year)
  • Yearly Discretionary Bonus and Salary Increase

GLI is a gaming company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions that GLI conducts business. If you are requested by GLI to obtain a gaming license, your continued employment with GLI may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

GLI encourages diversity and is an equal opportunity employer.

More information can be found on our web-site: www.gaminglabs.com

Apply here!

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