Letshego Lesotho
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We are looking for the following skill: Disbursement Officer
Contract Type
Permanent
Main Purpose
To be responsible for payouts, funds disbursement of all products approved loans put in the system and manually approved in line with sanction letters and system approvals.
Maker-Checker of transactions done at approval level by prompt actioning of system-generated reports.
Ensure that correct customer instalments and loan amortisation in the system are maintained to prevent first payment defaults.
Ensure outside DAS refunds are done within acceptable TAT to reduce customer queries.
Position Requirements
Education
Bachelor’s degree in Risk Management, Finance, Business or Economics.
Experience
At least 2 years’ experience within the financial services sector.
Knowledge
- Understanding of the business drivers and the strategic direction.
- Knowledge of risk management.
- Good understanding of lending operations and documentation.
Skills
- Analytical skills.
- Problem-solving skills.
- Planning and organising.
- Ability to deliver results and meet customer (internal and external) expectations.
- Time management and ability to meet deadlines.
- Proficiency in Microsoft Excel and banking systems.
Critical Deliverables / Core Accountabilities and Responsibilities
- Ensure the loan pay-out report is maintained and all information captured in the system is correct and legible.
- Cross-check and follow up on both pre- and subsequent conditions to ensure they are monitored and followed up.
- Follow up and monitor watch-listed loans and missing loan documents at the time of offering.
- Maintain records of all applications received and vetted.
- Review supporting loan agreements for completeness.
- Verify that all loan approvals are complete and authorised.
- Verify customer identity and bank telephone numbers.
- Ensure all collateral documentation is properly executed before disbursement.
- Follow up with Business where information is lacking or is not correct in the system.
- Control and clear customer queries through the complaints register. Compile and follow up on the unapproved list.
- Reconcile daily loan disbursements.
- Investigate and resolve disbursement discrepancies.
- Maintain proper audit trails.
- Ensure segregation of duties is maintained.
- Coordinate with Credit Officers and Branch Staff to resolve issues.
- Report exceptions and operational risks to management.
- Prepare monthly Turnaround Time (TAT), unapproved loans and any other reports.
- Maintain an organised filing system and retrieve Accounts Management reports when needed.
- Ensure compliance with internal credit policies.
- Maintain confidentiality of customer information.
How to Apply
Suitably qualified and experienced candidates should submit their application letter, curriculum vitae and copies of educational certificates to: [email protected]
Alternatively, applications may be hand-delivered to:
Executive Building, Opposite LPPA, along Pioneer Road, Maseru, Lesotho.
Closing Date: 9 September 2026 at 17:00 hrs.
Disclaimer
Only shortlisted applicants will be contacted.
Letshego Financial Services Lesotho reserves the right to appoint suitable candidates who meet the application requirements.
No late applications will be accepted.