Position
Digital Media and Content Officer
Task Description
Under the overall supervision of the RCO Team Leader and direct supervision of the Communications Officer, the Digital Media and Content Officer will perform the following duties:
Digital Content Creation
- Develop engaging content for social media platforms including Facebook, X, and YouTube
- Develop content and digital assets for campaigns, international days, events, and advocacy initiatives
- Contribute to the design of graphics, posters, banners, infographics, presentation materials, and other digital communication products
Multimedia Production
- Capture high-quality photos and videos during UN events, field missions, campaigns, and stakeholder engagements
- Edit videos, reels, short clips, and graphics for digital platforms
- Support live coverage of events through social media updates and multimedia storytelling
- Contribute to drafting social media captions, web stories, newsletters, and other publications
Social Media and Digital Platform Management
- Monitor social media trends, audience engagement, and analytics
- Schedule and publish content across digital platforms
- Track performance of digital campaigns and prepare simple analytics reports
Administrative and Coordination Support
- Support meetings, reporting, and coordination with UN agencies and partners on communication-related activities
- Assist with logistical and communication preparations for events and campaigns
- Perform other communications-related duties as assigned by the supervisor
- Carry out any other related tasks as required
Expected Results
As an active team member, the Digital Media and Content Officer will provide efficient, timely, and high-quality support to the Resident Coordinator’s Office, including:
- Strengthened digital presence and audience reach through coordinated campaigns and performance monitoring
- High-quality visual and multimedia coverage of UN activities for communication and knowledge-sharing
- Development and maintenance of content calendars, campaign plans, and engagement reports
- Enhanced public awareness of UN priorities and SDG programmes through innovative storytelling
- Timely production of communication materials such as graphics, videos, toolkits, newsletters, and web content
- Integration of Age, Gender, and Diversity (AGD) perspectives across all activities
Eligibility Criteria
Age
18 – 80
Nationality
Applicants must be nationals, legal residents, or individuals with refugee status in Lesotho.
Required Experience
- Minimum of 3 years of relevant experience
Education
Bachelor’s degree in:
- Graphic Design
- Multimedia Design
- Digital Media
- Visual Communications
- Communications
- Journalism
- Public Relations
- Marketing
- Or a related field
Languages
- English – Working knowledge (required)
- Sesotho – Fluent (required)
Competencies and Values
- Professionalism and integrity
- Teamwork and respect for diversity
- Commitment to continuous learning
- Planning and organising
- Strong communication skills
- Flexibility
- Commitment to voluntary service principles, including solidarity, compassion, reciprocity, and self-reliance
- Alignment with UN values, mission, and vision
Skills and Experience
- At least 3 years of experience in digital communications, graphic design, multimedia production, or social media content creation
- Proficiency in tools such as Canva, Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro), CapCut, Microsoft Excel, PowerPoint, and Word, or similar platforms
- Photography, videography, and video editing skills are desirable
Areas of Expertise
- Communication
- Information Technology
- Administration
Additional Information
Volunteerism is defined as activities undertaken freely for the public good, where monetary reward is not the primary motivation.
Living Conditions
As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging their own housing and living essentials.
Volunteer Entitlements
- Monthly Volunteer Living Allowance (VLA): LSL 16,573.74
- Once-off entry lump sum of USD 350 at the start of the assignment
- Medical insurance, life cover, and annual leave
- Access to learning platforms
- Once-off exit lump sum at the end of the assignment