JOB DESCRIPTION
Position: Deputy Quality Assurance Manager
Reports To: Quality Assurance Manager
Number Required: 1
JOB SUMMARY
The Deputy Quality Assurance Manager (DQAM) assists the Quality Assurance Department in designing, implementing, monitoring, and maintaining the Quality Management System (QMS) to ensure product quality, safety, and consistency. The DQAM also supports the QA Manager (QAM) in all functions and responsibilities.
MAIN DUTIES AND RESPONSIBILITIES
- Oversight Responsibilities
a. Ensure all quality systems comply with GMP guidelines and the MG Health Quality Manual (QM)
b. Ensure compliance with all SOPs and associated documents in the MGH Manufacturing Facility - Regulatory Compliance
• Ensure pharmaceutical products are manufactured and tested in accordance with relevant regulations and standards - Work Environment & Training
a. Foster a constructive work environment
b. Develop training programmes for QA staff to ensure GMP compliance
c. Ensure all activities meet client, internal, and regulatory standards - Communication
a. Report concerns to the QA Manager
b. Communicate quality-related changes to relevant departments - Daily Task Management
• Assign and monitor daily tasks for QA employees - Documentation & Quality Oversight
a. Compile and review batch documents, SOPs, WIs, specifications
b. Maintain the Quality Site in Microsoft Teams
c. Assist with complaint investigations
d. Log all reprocessing, rework, and repackaging activities
e. Support review of validations and qualifications
f. Assist with training and export documentation
g. Monitor and report QA employee progress
h. Participate in management reviews and advocate for continual improvement - Delegation
• Capable of assuming the role of QA Manager during short-term absences as per the Delegation of Duties SOP
KEY PERFORMANCE AREAS
• GMP Compliance
• Productivity
• Quality
KEY PERFORMANCE INDICATORS
Employee Satisfaction
• Positive working environment
• Effective training and motivation
Quality
• Number of reprocessed/reworked products
• Timely and effective training
• Timely completion and review of documentation
Compliance
• Adherence to SOPs, WIs, protocols, and GMP principles
QUALIFICATIONS AND REQUIRED SKILLS
Qualifications
• Scientific Degree
• Technical Qualification
• Minimum 3 years of experience in the Pharmaceutical Manufacturing Industry
Skills
• Leadership and team guidance
• Clear and effective communication
• People management and accountability
• Problem-solving and conflict resolution
• Analytical thinking and error prevention
• Results-oriented and deadline-driven
• Teamwork and collaboration
• Ability to work independently in a dynamic environment
• High integrity and honesty
HOW TO APPLY
Interested candidates should submit:
• Resume
• Cover letter detailing relevant experience
• Curriculum Vitae
• Certified copies of certificates
Submit to:
📧 [email protected]
Deadline: 13 August 2025
Disclaimer
• Only shortlisted candidates will be contacted.