Database Administrator

    Cape Town, Western Cape
    Job Title:
    Database Administrator

Company Background

At Content+Cloud we help our clients to succeed and to transform the way their businesses operate, the way their users work, and provide them with flexible and secure platforms with which to do it.

Our portfolio of Professional and Managed Services enables our clients to truly leverage the power of Microsoft’s three clouds: Microsoft 365, Azure and Dynamics 365.

As our reputation has grown over the years, we’ve been able to attract exceptionally talented individuals. Whether they are a world-renowned technology specialist or a highly skilled member of a 24/7support team, all our people are driven by a desire to deliver success for our clients.

The Role

C+C are looking for a Database Administrator with a passion for providing great customer service to join the team. The role will involve providing proactive and reactive Database Administration services to our customers and supporting the internal Business Systems team.

A strong communicator with a flexible and positive outlook and willingness to learn will thrive in this fast paced and rewarding environment.

A passion for Microsoft SQL Server and associated technologies is key for this role and a willingness to learn new Technologies and build a career in database administration.

Generic Duties and Responsibilities

  • Take ownership of duties or requests allocated and professionally manage them through to completion or escalation
  • Contribute fully as an active team member and ensure personal and team objectives are achieved
  • Collaborate with other teams to maintain standards and functionality
  • Maintain a professional relationship with clients
  • Utilise excellent customer service skills and exceed customers’ expectations
  • Report potential client facing risks
  • Report customer feedback and potential product request
  • Maintain your own personal development plan with support from your manager
  • Collaborate with other teams to maintain standards and functionality
  • Undertake any other tasks as assigned by management
  • Availability during your shift hours (which may incur shift & desk rotation) if applicable

Database Administrator Duties and Responsibilities

  • Responsible for all aspects of databases instances and being highly focused on maintaining performance, integrity, replication, and security across the Production databases environment
  • To be responsible for monitoring database activity and ensuring that index – and statistics maintenance, database growth/storage, replication, archiving, back-up and recovery procedures are in place and functioning correctly
  • Ensure that any issues related to HA/DR processes (Clustering, database mirroring, log shipping and transactional replication) are investigated and resolved
  • Assist with 2nd and 3rd line incidents and requests logged with the DBA team
  • Investigate and resolve database performance issues
  • Liaise with external vendors in the planning, implementation, and support of 3rd party software solutions
  • Ensure that the DBA documentation set is updated and expanded where necessary
  • Perform SQL Server patching, upgrades, and migrations

Location and Environment

This role will be based out of our South African offices in Cape Town.

At Content+Cloud we look for a particular kind of person. Someone who likes nothing better than helping others to achieve their goals. Someone who is driven by a desire to go the extra mile for our clients, focusing on the little things that make a big difference. Someone who loves technology, not for its own sake, but for what it can deliver – in terms of organisation.

This is the real Content+Cloud difference: the mindset of our people.

We see every client challenge as an opportunity for fresh thinking, and every client journey as an adventure.

Required Skills and Capabilities

Experience and qualifications

  • Have a passion for database administration and wanting to progress learning and build a career in this technology
  • Proven experience in IT Support role in an MSP environment (2 – 3 years)
  • Awareness of the following technologies: -SQL Server 2008 to 2019 predominately database services but including SSIS, SSRS and SSAS
  • Replication / High Availability
  • T-SQL, Triggers, Stored Procedures
  • Encryption


  • Salary dependent on experience
  • Role based out of our Cape Town offices
  • 40, hours per week, Monday – Friday)
  • 21 days days’ annual leave
  • Pension, Medical aid, free breakfast daily, lunches paid for on Friday (and a whole array of other benefits!)
  • Continual professional development plans

Good luck and please bear in mind we receive a very high number of applications; we will endeavor to get back to all applicants, however, we thank you for understanding this is not always possible for unsuccessful applicants.

Content+Cloud is proud to be an equal opportunity workplace that is committed to attracting and retaining the best talent regardless of race, sex, age, national origin, religion, sexual orientation, gender identity, disability or criminal history. As part of our compliance requirements, we do undertake background checks which, dependent on levels of security required for the role or client assignment, may include a criminal record check. Please do let us know if you would like more details on the level of checks for the specific role you are applying to.

We are happy to provide any reasonable adjustments you may need to ensure you feel you have the best experience across our selection process and future employment, for any support on this please email us at [email protected]

Apply here!

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