Reputation.
Competence Requirements
Learners must have a minimum of a Grade 12 with 2 x Languages (English is essential + any other Official South African
language)
Excellent English proficiency and communication skills
Excellent telephone skills
Basic computer literacy and experience working with Microsoft Office
Must be a South African Citizen and unemployed
Recruited in line with National EAP statistics – see below
Valid medical record detailing disability (where applicable)
No criminal record or negative credit record
Must not be enrolled for any formal full time studies
Ability to work in a flexible working environment (working on week-ends) and attending classes on weekends if required
Willingness to attend training in Gauteng
Willingness to commit for a 12 month period
Between age of 18 and 35
Output and Accountabilities
Providing support to customers via various channels. To ensure that the customer is satisfied
To ensure prompt resolution of queries. Customer service levels can be maximised and the business can achieve
sustainable competitiveness
To execute the concept of “today’s volume today”. This drives daily volume, this concept motivates the CRR to push daily
volume
Ensure cross-sell and up-sell opportunities are capitalised upon. This increases sales, volume and market share
Additional Information
Persons with disabilities are encourage to apply
Grade: B
Learnership Period: 23 March 2020 to 22 March 2021#
SAB/ABInBev is an equal opportunity employer and all appointments will be made in line with SAB/ABInBev employment
equity plan and talent requirements.
The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as
criteria for short-listing.
Location
Central Office
Country
South Africa
City
Sandton