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Customer Services Assistant x4 – Temporary at LAA

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Lesotho Land Administration Authority (LAA)

External Recruitment Notice

In response to the Government’s clarion call for institutions and corporates to support the Youth Unemployment Programme, the Authority invites applications from qualified, competent, and highly motivated individuals to fill the following temporary positions.

Duty Stations: Berea, Mokhotlong, Qacha’s Nek, and Thaba-Tseka
Language Requirements: Good spoken and written Sesotho and English

Customer Services Assistant (4 Positions) – Temporary

Job Scope:

Assist Customer Services staff and customers by providing technical and administrative support and information.

Specific Duties and Responsibilities:

  • Assist customers on land registration procedures
  • Communicate courteously with customers
  • Provide information for customers as required
  • Respond to customers’ complaints and concerns
  • Record interactions with customers
  • Keep record of all land transactions
  • Stay up to date with changes in LAA services

Key Result Areas:

  • Timely and efficient response to requests for documents and information
  • Courteous and accurate communication with customers
  • Accurate and secure record filing
  • Effective communication with Customer Services staff
  • Adherence to procedures and instructions

Qualifications/Knowledge:

  • Diploma in Office Administration, Public Administration, Business Management, Customer Services, or Marketing Management

Submission of Applications

How to Apply:
Send your application lettercurriculum vitae, and certified copies of educational certificates via email to:
[email protected]

Important Notes:

  • No hand deliveries will be accepted
  • Email subject line must clearly state the position applied for and the district
  • Positions are applicable to locals residing in the specified districts

Deadline for Applications:
Monday, 21st July 2025

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