Customer Service – Working with Nonprofits – Remote

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Mission:

Nonprofit Megaphone exists to equip nonprofits to thrive. We do this by helping organizations acquire and manage the Google Ad Grant (more details on our website at nonprofitmegaphone.com).

We are growing quickly, and hiring for our Grant Management team. We have two roles on this team: by applying to this job we will consider you for both. You can let us know during your interview which role seems like a better fit for you.

Google Ad Grant Manager Role

This role involves managing Google Ads campaigns for clients, which we will train you how to do. Success in this role requires:

  • Attention to Detail
  • Juggling Priorities
  • Getting Things Done Efficiently
  • Being Organized
  • Computer Literacy
  • Taking Initiative
  • Learning Quickly
  • Adjusting to Change

Client Happiness Manager Role

This role involves leading bi-monthly Courtesy Calls with clients, updating them on how their ad campaigns have been performing, ensuring that we are staying aligned with their goals, and building our relationship with them. Success in this role requires:

  • Attention to Detail
  • Organization
  • Follow-Through
  • Written Communication
  • Charisma
  • Ability to Simplify and Teach
  • Influencing

Final Thoughts:

To demonstrate your attention to detail, please include a description of what Nonprofit Megaphone does, in your own words, in your cover letter. Cover letters without this description will not be considered. The good news is, if you’re reading this far, you’re already ahead of the pack!

Job Types: Full-time, Contract

Salary: $12.00 /hour

Education:

Work authorization:

Contract Renewal:

Work Location:

Apply here!

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