LIBERTY LIFE LESOTHO
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁𝘀 ×𝟯
To service and sell Liberty Life Lesotho financial solutions. To maintain a policy life cycle, client retention and ensuring exceptional customer experience is always prevalent.
The roles will be based in Maseru (2) and Leribe (1).
𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
• Client service activities.
• Engage in client onboarding activities.
• Take part in premium administration roles
• Administration of claims (Life, Groups and bancassurance).
• Report writing on performed activities.
• Ensure that daily activities are operating in a risk cautious culture.
𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
• Bachelor’s degree in Business Management or related field plus 1 year experience.
• Diploma in Business Management or related field plus 2 years’ experience.
𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞:
• Customer centric.
• Time management.
• Interpersonal skills.
• Communication skills.
• Integrity and self driven.
• Ability to cope with pressure.
• Proficient use of MS Office Suite and other online applications.
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞:
• Experience in the customer service environment (preferably in an Insurance Sector).
𝐑𝐞𝐦𝐮𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧:
• Market competitive remuneration
𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞:
Interested suitably qualified and experienced candidates should email their applications, accompanied by certified educational certificates and transcripts, in PDF FORMAT only. to 𝐜𝐚𝐫𝐞𝐞𝐫𝐬@𝐥𝐢𝐛𝐞𝐫𝐭𝐲.𝐜𝐨.𝐥𝐬
They can also deliver the documents in person to the Liberty offices located at Unit 39, Maseru Mall.