LIBERTY
In It With You
Career Opportunity
Customer Service Consultant
Purpose of the Job
To service and sell Liberty Life Lesotho financial solutions. To maintain policy life cycle, client retention and ensuring exceptional customer experience is always prevalent.
Key Responsibilities
Client service activities.
Engage in client onboarding activities.
Take part in premium administration roles.
Administration of claims (Life, Groups and bancassurance).
Report writing on performed activities.
Ensure that daily activities are operating in risk cautious culture.
Qualification
Bachelor’s degree in Business Management or related field plus 1 year experience.
Diploma in Business Management or related field plus 2 years experience.
Renumeration
Market competitive remuneration.
Experience
- Experience in customer service environment (preferably in an Insurance Sector).
Knowledge - Customer centric
- Time management Interpersonal skills Communication skills Integrity and self driven
- Ability to cope with pressure
- Proficient use of MS Office Suite and other online applications
Submission
Interested suitably qualified and experienced candidates should email their applications, accompanied by certified educational certificates and transcripts, in PDF FORMAT only, to [email protected]
They can also deliver the documents in person to the Liberty offices located at Unit 39, Maseru Mall.
Closing date is Friday 24th January 2025 at 16H30.