Job Type: Full-Time
Job Description
Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes.
About the CRM Database Administrator position
Position type: Full-time
Location: Remote job (America, Europe, Middle East, Australia, and Asia)
Reports to: CEO
Day Translations is announcing its career opening for the position of CRM Database Administrator. We are seeking someone who is an Expert in Suite CRM and SugarCRM. You will be responsible for developing and delivering high-quality CRM technical and business solutions to meet the diverse needs of all our operations. This is a full-time remote position with benefits such as:
- Paid and Non-Paid Time Off
- PTO Benefits such as Vacations, National and Local Holidays, Sick Leave, Marriage Leave, Birthday Leave, Parental Leave, and Funeral Leave.
- Bonuses such as Employee of The Month, Outstanding Performance Bonus and Anniversary Bonus.
- Career development and growth with paid webinars and courses.
Job Duties and Responsibilities:
- Take ownership of all activities related to the CRM and lead the CRM administration.
- Exhibit a strong functional understanding of areas that impact the CRM and make necessary customizations to the CRM to meet functional needs.
- Perform requirements, develop design specification documents and also perform tasks such as configuration, testing, data manipulation, and documentation.
- Solve problems efficiently, quickly resolve bugs, propose and implement appropriate solutions for feature improvements.
- Periodically clean CRM data
- Create CRM reports for various team needs
- Should have Logical understanding and expertise of creating Data reports
Requirements:
- Expert knowledge and experience with Suite CRM and Sugar CRM.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Strong decision-making, attention to detail, organizational and skills.
- Strong written and verbal communication skills in English (native or C1 level) and fluent in a foreign language.
Candidates should be prepared to take additional tests/interviews.