Summary
The Global Health Supply Chain – Procurement and Supply Management (GHSC-PSM) project will be the primary vehicle through which USAID will provide technical assistance to improve partner countries’ management of the health commodities supply chain and collaborate with key international stakeholders to support global health initiatives. The Covid Logistics Officer will work within the National Drug Service Organization (NDSO) to manage distribution of laboratory products and ensure accurate record keeping and ordering. The Covid Logistics Officer is responsible for managing, capturing, and following up on orders from the Customers within the Organization as well as promoting the services of the Organization to its Customers.
The position is based in Mafeteng and will report directly to Supply Chain Technical Advisor. Qualified applicants should submit a CV and cover letter to [email protected] not later than Friday October 22nd, 2021. The applications will be reviewed on a rolling basis until the set deadline. Please indicate in the subject line of your e-mail the position to which you are applying. Only short-listed candidates will be contacted.
Responsibilities:
- Screen and capture the orders from the Customers into the Sales order module of the software in use within the Organization.
- Submit the orders captured to the warehousing for processing into consignments ready for shipment.
- Follow up the Customers covid orders and other related commodities e.g. PPE commodities at NDSO in terms of processing, status and inform the Customers appropriately upon their request.
- Address inquiries, queries, and complaints from the Customers.
- Attend to the Customers who come to NDSO for various business activities (collection of orders, inquire about the services of the Organization etc.) and ensure that they get the best service possible.
- Manage all the correspondence with the Customers relating to the orders, deliveries, outstanding orders, and delivery routes.
- Coordinate with other departments within NDSO to assure appropriate and timely receipt of reagents and other laboratory commodities into the Software in use at NDSO.
- Collaborate with SCMD, NDSO and other stakeholders to plan and execute monthly integrated distribution of all program commodities.
- Support NDSO to prepare and submit various routine and adhoc reports required by several stakeholders related to the storage and distribution of various health commodities in NDSO’s custody.
- Participate in the monthly stock status meetings and ensure availability of covid stock status reports.
- Provide technical support NDSO to improve and track responsiveness to health facility orders, including emergency orders.
- Support NDSO in consolidating and submitting deliverables for storage and distribution subcontract between Chemonics and NDSO.
- Perform any other duties that may be assigned by the immediate supervisor, from time to time. (These duties MUST be work related)
Required Skills and Qualifications:
- Diploma in Pharmacy Technology/Medical Laboratory Technology
- Minimum Three (3) years’ experience working in a health sector supply chain in Lesotho
- Ability to work with cooperating partners in implementing complex programs.
- Ability to meet tight deadlines and prioritize effectively.
- Excellent interpersonal and communications skills.
- Demonstrated leadership, versatility, and integrity.
- Fluency in English required.