DESCRIPTION
The Country Managing Director (MD) is the senior-most executive responsible for the successful leadership, strategic direction, and operational performance of T-Connect’s digital transformation business in Lesotho. This role combines commercial, operational, regulatory, and people leadership to drive profitable growth and outstanding customer service in the local market.
KEY RESPONSIBILITIES
- Lead and manage the full operations of T-Connect Lesotho across sales, customer service, installations, field ops, and finance
- Own the P&L for Lesotho and deliver on revenue, cost, and EBITDA targets
- Drive market expansion by acquiring new customers, growing channel partnerships, and supporting key enterprise accounts
- Build, lead, and inspire a high-performing cross-functional team
- Ensure compliance with all local laws, telecom licensing requirements, and Starlink partner policies
- Act as T-Connect’s key representative to regulators, government entities, and public stakeholders in Lesotho
- Collaborate with Group COO and Group function heads (Commercial, Tech, Finance, HR) to align strategy and resources
- Monitor competitive landscape and adjust go-to-market approach as needed
- Ensure excellence in customer experience, installations, and field service operations
- Oversee the rollout of new projects or services locally in alignment with group goals
QUALIFICATIONS AND EXPERIENCE
- 8+ years of senior management experience, including 3+ years in telecom, ICT, or digital services
- Strong background in commercial operations, business development, or P&L management
- Demonstrated leadership capability with cross-functional teams
- Experience managing external stakeholders including regulators or public sector bodies
- Solid financial and operational acumen
- Degree in Business, Engineering, ICT, or related field (MBA preferred)
KEY SKILLS
- Strategic leadership
- Sales & business development
- Regulatory and stakeholder engagement
- Financial management and reporting
- People and team leadership
- Operational execution
Submissions Deadline: 9th June 2025 at 12pm