Contracts Coordinator

REMOTE

Revenue Operations

Hi, we’re Banzai

Today, marketers have access to more resources and tools than ever before, so why is most marketing so cringe-worthy? Marketing has lost touch with the humans behind the clicks, opens, and form submits, but Banzai wants to change that. That’s why our mission is to make marketing more human.

At Banzai, we think the secret to better marketing is educating, learning from, and building relationships with buyers. This new approach is called Engagement Marketing.

Banzai is leading the Engagement Marketing movement. Our products reach millions of users every year and help our customers drive more revenue through better events, webinars, content, and data. Best of all, Banzai makes marketing a little more human for all of us.

Join Banzai to help build a future that puts people at the center of marketing.

The Banzai Revenue Operations team is looking for a Contracts Coordinator to perform overall contract and procurement management. The main goal is supporting the team with contract review and management (prospects, current customers and vendors agreements). We are open to candidates from all around the world. This role will report to the Revenue Operations Manager.s

This is a remote position. #LI-Remote

Responsibilities:

• Prospect / Customer contracts:
  • Negotiation: work with sales and success teams during the contract negotiation. Review and respond to customer redlines and comments to Banzai agreements based on guidelines provided by management our legal counsel, or escalating matters when required.
  • Procurement and on-boarding: support prospects and customers to set Banzai as their vendor. This includes vendor forms and compliance questionnaires.
  • Contract Data: Maintain accurate records in Salesforce and other tools (example: files, start and expiration dates, special requests, liability cap, etc). This role will maintain accurate records of all currently outstanding agreements, as well as all open tasks to be completed and associated next steps.
  • Cross-department alignment: work with other departments impacted by new agreements, such as:
    • coordinate with finance to ensure customers are billed accurately and in a timely manner;
    • coordinate with adoption and/or success to set-up or update the product account.
• Vendor contracts:
  • Negotiation: support our team when negotiating with new vendors, reviewing and redlining the terms;
    Vendor Database: Maintain accurate records in Salesforce, tracking renewals and terminations.
• Supporting CEO with general business management documents (example: NDAs, insurance, etc)

Requirements

• Paralegal certification, law student or relevant professional experience;
• Advanced English (confidence reading and reviewing contracts);
• Knowledge of Microsoft Word (tracking redlines);
• Knowledge of electronic signature tools (we use PandaDoc);
• Basic knowledge of Salesforce is a plus (training provided);
• Must be a self-starter. You will work independently, focused on the deliverable;
• Excellent time management and attention to detail skills;
• Process oriented, tech-savvy and curious learner;
• General knowledge about GDPR standards and/or other privacy laws is a plus.

Benefits

• 401(k) plan with generous match (US based)
• Health, Dental, Vision, Life, and Long-Term Disability insurance (US based)
• Unlimited PTO policy (salaried) or hourly PTO policy
• Remote first company
• Monthly stipend cards to support work/life balance, professional development and mental health ($200/mo)
• Six weeks fully paid parental leave
• Working with a truly mission-driven team motivated by excellence
• Real room for growth in professional and personal development