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Consulting Services – Disaster Recovery and Business Continuity Plan

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REQUEST FOR PROPOSAL (RFP)

Consulting Services – Disaster Recovery and Business Continuity Plan

Reference No.: NDSO/DISASTER RECOVERY BUSINESS CONTINUITY/2025/09
Place: National Drug Service Organization, Main South One Road, Mafeteng 900, Lesotho


Assignment Overview

The National Drug Service Organization (NDSO) seeks to engage a qualified consultant or consulting firm to develop a comprehensive Disaster Recovery and Business Continuity Plan (DRBCP). The plan will cover key operational departments including:

  • Information and Communication Technology (ICT)
  • Procurement
  • Finance
  • Warehouse
  • Quality Assurance
  • Internal Audit
  • Human Resources

The primary objective is to ensure continuity of critical operations and safeguard the organization against disruptions such as disasters, cyber incidents, power outages, and other unforeseen events.


Eligibility and Shortlisting Criteria

Interested consultants/firms must demonstrate the following:

  • Minimum 5 years’ experience in developing DRBCPs
  • Proven expertise in ICT risk management, business impact analysis, and crisis response
  • Experience with public health, supply chain, or regulatory organizations (advantageous)
  • Professional certification in business continuity (e.g., CBCI, ISO 22301)
  • Strong facilitation and report writing skills
  • At least two (2) contactable references for similar work completed, including:
    • Organization name
    • Contact person
    • Position
    • Email address
    • Telephone number

Selection will follow the Lesotho Public Procurement Act, 2023.


Access to Terms of Reference (TORs)

TORs are available at: www.ndso.org.ls
Or via email: [email protected]
Office Hours: Monday–Friday, 08:00–16:30


Submission Instructions

  • Format: Hard copies only
  • Label: “Request for Proposal, Consultancy Service for NDSO Disaster Recovery and Business Continuity”
  • Deadline: 16 October 2025 at 14:00 hrs
  • Opening: 16 October 2025 at 14:30 hrs
  • Location:
    NDSO Procurement Boardroom
    National Drug Service Organization
    Main South One Road, Mafeteng 900, Lesotho

📧 Email: [email protected]
📞 Tel: +266 222 15 300


Bidding Document Fee

  • Fee: M1,000.00 (LSL or ZAR equivalent)
  • Payment Method: Cash or Telegraphic Transfer
  • Bank Details:
    • Account Name: National Drug Service Organization
    • Account Number: 9080001845574
    • Bank Name: Standard Lesotho Bank
    • Branch: Mafeteng Branch
    • Branch Code: 060667

Note: Electronic copies of the bidding document are free of charge.

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