Community Support Associate – West Coast/Hawaii

ModSquad is a company that provides on-demand digital engagement. We work with the world’s coolest brands, and we’re oriented around flexibility, people, and results.

We are looking for freelance contractors who are experts in community support and have great customer service experience with enthusiastic attitudes! We currently have one open opportunity for a uniquely qualified freelancer to provide services to our remote support team for Vimeo, a leading online video platform. Duties to fill include providing ticket support through Zendesk to assist customers that use the Vimeo platform.

Pay and hours:

We are seeking folks to work Saturday-Wednesday. (Thursday/Friday off)

  • 40 hours/wk would be the normal standard (8 hrs/day)
  • 1:00-10:00 PST (1 hour meal break)
  • 11:00am-8:00pm HST (1 hour meal break)

Pay rate: $18/hr USD

About ModSquad:

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Sony, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. Visit us at

Individuals seeking employment at ModSquad are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Apply here!