Communications Coordinator


Communications Coordinator     
Position Type
Fixed Term Contract for 12 months  
Central Office, Illovo
Reports to
Marketing & Funding Manager

Relevant tertiary qualification   


5 years’ experience in communications preferably in the NGO sector    

Attributes / Abilities / Characteristics

Demonstrated communications and marketing experience with a strong focus on digital tools and techniques and good understanding of channels, current and emerging trends, analytics and community management/engagement
Strong communication and presentation skills including verbal, written and visual
Excellent interpersonal skills and ability to relate well with young people and adults
Proficient in written and verbal English
Able to simplify messaging with clarity of purpose, meaning and impact
Good attention to detail
Excellent time management skills  
Good team player as well as having the ability to work independently
Flexibility and adaptability to work in a fluid environment

Key Performance Areas
Internal and External Communications
Support internal and external communication by developing communication based on programme activities, interviews, briefings, research and observations/insights etc.
Develop internal and external newsletters
Develop multi-media and other communication formats – video’s, invites, pamphlets, presentations and posters
Investor Relations
Prepare marketing collateral for key stakeholder groups.  Assist with tailoring these for specific target audiences
Support investor engagements / events and debriefs
Support the review of the format and content of investor reports
Media Relations
Maintain a network of media contacts
Prepare media releases which meet the needs of the targeted audience
Keep website content interesting, topical and up-to-date
Track and meaningfully respond to analytics relating to the effectiveness of the website.  Seek to promote the website readership and further sharing of material
Digital Marketing
Develop and implement monthly content plans using innovative strategies to promote the engagement of young people via social media
Social Media community management, especially Facebook, WhatsApp, Twitter and other available channels
External Recognition
Identify relevant competitions and organisations which make awards and submit proposals to them
Develop marketing and communications collateral
Accumulate and organise all important reference materials, testimonials, etc.
Document employment, enterprise and school improvement case studies
Build a database of powerful visual communications representing Columba Leadership, including taking photographs and videography