The Communication Coordinator will play an integral role in facilitating communication and engagement strategies by supporting the Parent and Student Engagement Manager with administrative tasks, coordination and copy creation. This role involves supporting the continuous improvement of the parent and student experience with the ultimate goal of turning them into strong Valenture advocates.
Tasks include but are not limited to:
COPY CREATION
Write and edit newsletters, support articles, emails, and other communications as assigned
ADMINISTRATION
Create and update communication templates and schedules
Create slide decks and script templates for Engagement events
Create and manage administration of the Communication Asana project
Monitor analytics and create reports detailing the successes and failures of communication
COORDINATION
Work closely with the Parent and Student Engagement Manager to ensure delivery of a holistic, high-quality engagement experience
Action communication with the team (sharing template details and audience)
Coordinate and follow up with key stakeholders in order to meet communication deadlines
Brief in creative design requests e.g. event flyers, visuals for communications
Work with Mentors to identify frequently asked questions and proactively suggesting new parent/student support articles/content
Manage the briefing process with the tech team to: upload support articles and content, create Zoom links and record key events etc.
Planning Parent Information and Guest Speaker Events (alongside the Parent and Student Engagement Manager)
Conducting research around potential engagement events
Support with rolling out engagement events and initiatives
Realities of the role
Valenture Institute is a fast-paced startup. We are not a traditional school! We are reimagining schooling and precedent needs to be adopted only where it has proven to have great results. If you think that traditional schools have it all figured out, this is probably not the right role for you.
Collaboration is the name of the game. We operate in highly specialised teams, and our ability to deliver an excellent student experience is premised on our team’s ability to collaborate, value the contributions of their teammates (including those in other teams) and see the value in the “rubbing of minds”. If you do not find value in having your ideas interrogated or others weighing in on how things could foreseeably be done, you are unlikely to enjoy the role. Similarly, if you are not comfortable with other teams being accountable for different parts of the learning experience, you are unlikely to find this environment to be a good fit for you.
The Student Success team are master multitaskers. They enjoy the pace and variety of parent and student engagements, collaborating with teams and working on multiple systems — all in a day’s work! If you prefer long periods of deep, uninterrupted time, you are unlikely to enjoy this role.
Providing a seamless learning experience for students and parents often involves a lot of backend admin. The ideal candidate would have a pragmatic understanding of the value that administrative tasks bring to bear on the experience of an end user.
As a new brand of schooling operating at the forefront of digital disruption, technical challenges do arise. The ideal candidate will have an appreciation for how necessary it is to fail fast and fail forward, learn through iterative feedback loops, and embrace the process of continuous learning. Change is constant as a result of rapid learning cycles. If consistent change gives you energy rather than drains your energy, you are likely to thrive in this environment. Similarly, if you are adept at managing yourself in a demanding environment and understand the importance of self awareness and boundaries in your work, you are likely to do very well.
Requirements
Detail-oriented
Solutions driven
Competent with G Suite (including Google forms)
Competent or familiar with Zoom
Flexibility: ad hoc tasks, no set daily structure
Time management and prioritisation of key tasks
Verbal communication skills
Excellent writing and editing skills
Tasks include but are not limited to:
COPY CREATION
Write and edit newsletters, support articles, emails, and other communications as assigned
ADMINISTRATION
Create and update communication templates and schedules
Create slide decks and script templates for Engagement events
Create and manage administration of the Communication Asana project
Monitor analytics and create reports detailing the successes and failures of communication
COORDINATION
Work closely with the Parent and Student Engagement Manager to ensure delivery of a holistic, high-quality engagement experience
Action communication with the team (sharing template details and audience)
Coordinate and follow up with key stakeholders in order to meet communication deadlines
Brief in creative design requests e.g. event flyers, visuals for communications
Work with Mentors to identify frequently asked questions and proactively suggesting new parent/student support articles/content
Manage the briefing process with the tech team to: upload support articles and content, create Zoom links and record key events etc.
Planning Parent Information and Guest Speaker Events (alongside the Parent and Student Engagement Manager)
Conducting research around potential engagement events
Support with rolling out engagement events and initiatives
Realities of the role
Valenture Institute is a fast-paced startup. We are not a traditional school! We are reimagining schooling and precedent needs to be adopted only where it has proven to have great results. If you think that traditional schools have it all figured out, this is probably not the right role for you.
Collaboration is the name of the game. We operate in highly specialised teams, and our ability to deliver an excellent student experience is premised on our team’s ability to collaborate, value the contributions of their teammates (including those in other teams) and see the value in the “rubbing of minds”. If you do not find value in having your ideas interrogated or others weighing in on how things could foreseeably be done, you are unlikely to enjoy the role. Similarly, if you are not comfortable with other teams being accountable for different parts of the learning experience, you are unlikely to find this environment to be a good fit for you.
The Student Success team are master multitaskers. They enjoy the pace and variety of parent and student engagements, collaborating with teams and working on multiple systems — all in a day’s work! If you prefer long periods of deep, uninterrupted time, you are unlikely to enjoy this role.
Providing a seamless learning experience for students and parents often involves a lot of backend admin. The ideal candidate would have a pragmatic understanding of the value that administrative tasks bring to bear on the experience of an end user.
As a new brand of schooling operating at the forefront of digital disruption, technical challenges do arise. The ideal candidate will have an appreciation for how necessary it is to fail fast and fail forward, learn through iterative feedback loops, and embrace the process of continuous learning. Change is constant as a result of rapid learning cycles. If consistent change gives you energy rather than drains your energy, you are likely to thrive in this environment. Similarly, if you are adept at managing yourself in a demanding environment and understand the importance of self awareness and boundaries in your work, you are likely to do very well.
Requirements
Detail-oriented
Solutions driven
Competent with G Suite (including Google forms)
Competent or familiar with Zoom
Flexibility: ad hoc tasks, no set daily structure
Time management and prioritisation of key tasks
Verbal communication skills
Excellent writing and editing skills
Education & Experience
Undergraduate degree preferred, preferably in communications, marketing, English, public relations, or journalism.
A minimum of 2-3 years experience working in a communications position.
What would make you stand out?
Experience in communication and customer care
Experience in the EdTech field
Experience in copywriting
Experience in project coordination
Experience using Asana
Benefits
Family member discount for Valenture Institute
Remote work
Voluntary savings Programme
Please note that if you do not hear from us within 3 weeks, your application is considered unsuccessful at this time.