Job Description
To recover delinquent accounts, compile and maintain basic credit information prepares reports obtains approval for
refinancing and repossessions.
To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue.
Are you someone who can
- Effectively manage excess on transactional accounts.
- Collect arrears and negotiate acceptable Promise-To-Pay (PTPs) using Dialer.
- Collect non-performing loans to curb delinquent accounts and reduce write-offs.
- Recover residual accounts to increase profitability.
- Rehabilitate financially distressed customers to restore their credit worthiness.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Manage own development to increase own competencies.
- Manage costs / expenses within approved budget to achieve cost efficiencies.
You will be an ideal candidate if you
- Have a degree in Accounting, Finance or equivalent.
- Have 1 -3 years of experience in a similar environment.
- Have knowledge of the Bank’s products (it will be an added advantage).
You will have access to
- Opportunities to network and collaborate.
- Challenging working environment.
- Opportunities to innovate.
- A culture of sharing.
We can be a match if you are
- Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to share options.
- Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
Closing date: 19/06/25