Platinum Credit Ltd
Vacancy: Collections Accountant
Job Purpose
The Collections Accountant is responsible for ensuring the accuracy and integrity of collections-related transactions within the loan management system.
The role involves monitoring collections accounts, capturing and maintaining customer payment records, resolving account discrepancies, processing refunds, and ensuring compliance with company policies and financial procedures.
The incumbent will work closely with the Collections and Finance teams to maintain accurate records and support effective portfolio management.
Key Responsibilities
Collections & Reconciliation
- Monitor the accounts receivable portfolio and identify overdue accounts for follow-up and reconciliation
- Work closely with the Collections team to reconcile customer accounts and ensure accurate posting of payments
- Investigate and resolve discrepancies related to customer accounts, payments, and balances
Refunds & Financial Controls
- Verify and approve customer refund requests in accordance with company policies and procedures
- Ensure all refund transactions are properly documented and recorded
- Monitor compliance with internal financial controls and regulatory requirements
Loan Management Systems Administration
- Capture and maintain refinance quotation amounts in the loan management system
- Capture and update customer instalment payments accurately and on time in the system
- Maintain and process refund transactions within the loan management system
- Monitor fully paid accounts and ensure timely closure within the system
Reporting & Support
- Prepare daily, weekly, and monthly reports on collections, instalments, refunds, and reconciliations
- Support management with data analysis and reporting related to collections performance
- Assist the Finance Manager with finance-related assignments and participate in audits
Qualifications & Experience
Education
- Bachelor’s Degree in Accounting, Finance, or a related field
- Sound knowledge of accounting principles and reconciliation processes
Experience
- Minimum of two (2) years’ experience in accounting, collections accounting, accounts receivable, or financial administration
- Strong attention to detail
- Ability to manage high-volume transaction records with accuracy and timeliness
Added Advantage
- Membership with the Lesotho Institute of Accountants
- Prior experience in microfinance, banking, lending, or financial services, particularly with loan management systems or collections portfolios
How to Apply
Submit the following documents:
- Curriculum Vitae (CV)
- Cover letter
- Copy of ID
- Certificates and academic transcripts
Send applications to: [email protected]
Tel: +266 5201 1005
Closing Date
22 June 2026