LESOTHO PLANNED PARENTHOOD ASSOCIATION
Job Title : Clinic Assistant × 3
Location : Mafeteng and Maseru
Duration : Fixed-Term (12) Twelve Months
JOB SUMMARY
Under the general supervision of the Senior Nurse, the Clinic Assistant is responsible for basic administrative tasks including management of records for the clinic. scheduling and allocating patients’ appointments in a professional and timely manner.
MAIN DUTIES
• Welcomes, schedules and allocates appointments for the patients.
• Retrieves clients cards and files them
Collects and records service fees from patients.
• Deposits collected fees to the bank.
• Fill clients/patients’ records cards.
• Maintains harmonious relations between visitors and LPPA.
• Provides the administrative support to the Clinic Manager.
• Receives calls to the clinic and disseminate information.
• Schedules patients appointments
QUALIFICATIONS/EXPERIENCE
• A Minimum qualification of Diploma in Business Management or equivalent.
• At least two (2) years’ experience in the clients-oriented environment.
KNOWLEDGE, SKILLS AND ABILITIES
– Customer service
– Basic knowledge of record keeping and management
– Basic word and excel programs.
– Basic accounting and numeracy level
– Telephone etiquette
– Time management
– Organization
Applicants are to submit a Covering Letter, Comprehensive CV and Certified Copies of Educational Certificates to:
Human Resources and Administration Officer
P.O Box 340
Pope John Paul II Road
Maseru 100
NOTE:
Only short-listed candidates will be contacted
The closing date for receiving full applications is Friday the 10th November 2023, at 13:00 Hrs.