LESOTHO PLANNED PARENTHOOD ASSOCIATION (LPPA)
JOB ADVERTISEMENT
1. Job Title: Clinic Assistant
2. Institution: Lesotho Planned Parenthood Association
3. Division: Programmes
4. Section: Service Delivery
5. Class Title: Professional
6. Responsible to: Senior Nurse
7. Location: Mafeteng
1. JOB SUMMARY
Under the general supervision of the Senior Nurse, the Clinic Assistant is responsible for basic administrative tasks including management of records for the clinic, scheduling and allocating patients’ appointments in a professional and timely manner.
2. ROLES AND RESPONSIBILITIES
- Welcomes, schedules and allocates appointments for the patients
- Retrieves clients cards and files them
- Collects and records service fees from patients
- Deposits collected fees to the bank
- Fills clients/patients’ records cards
- Maintains harmonious relations between visitors and LPPA
- Provides the administrative support to the Clinic Manager
- Receives calls to the clinic and disseminates information
- Schedules patients appointments
3. QUALIFICATION/EXPERIENCE
- A Minimum qualification of Diploma in Business Management or equivalent
- At least two (2) years’ experience in the clients-oriented environment
4. KNOWLEDGE, SKILLS AND ABILITIES
- Customer service
- Basic knowledge of record keeping and management
- Basic Word and Excel programs
- Basic accounting and numeracy level
- Telephone etiquette
- Time management
- Organization
5. SUBMISSION
Applicants are to submit a COVERING LETTER, COMPREHENSIVE CV, and CERTIFIED COPIES OF EDUCATIONAL CERTIFICATES AND IDENTITY to:
The Human Resource & Administration Officer
Lesotho Planned Parenthood Association
Pope John Paul II Road
P.O. Box 340, Maseru 100, Lesotho
NOTE:
- Only short-listed candidates will be contacted
- The closing date for receiving full applications is Friday, 13th June 2025, at 12:00 Hrs
- Applications received after the closing date will not be considered
- Selection interviews will be at a date, time and place determined by the LPPA
- LPPA reserves the right to leave an advertised position unfilled if no suitable candidate is identified or to externalize it
“LPPA is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. LPPA shall not discriminate on grounds of race, creed, ethnic origin, political belief, gender, disability, sexual orientation, HIV status and sex.”