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Client Service Representative at FNB

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Job Description

To provide the customers with excellent service by ensuring that they are served promptly understanding their needs processing their requests.

Analyse credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship.

  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
  • Manage existing clients and grow portfolio through making contact and generating leads.
  • Manage the growth of active customer Account Base to increase client base.
  • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
  • Maximise Business Portfolio cross sell opportunities and strengthen client relationships.
  • Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
  • Provision of an efficient administration service through careful and timeous planning, report.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

Closing date: 21/02/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Apply here!

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