Humanitarians work in a range of contexts, which differ significantly from place to place and over time. However, there are a number of common principles and steps that we follow to ensure that we remain accountable and responsive to the people we serve in each unique context.
In this course you will learn how to implement Client Responsiveness or AAP using existing guidance and tools developed by humanitarian organizations.
This course is for anyone involved in the design and implementation of programs. The primary target is program and technical staff as well as monitoring, evaluation, accountability and learning (MEAL) staff. However, client responsiveness is a joint responsibility and all staff working in a country program will benefit from this course.
Upon completion of this course you will know:
- What is Client Responsiveness or AAP
- What are the core terms related to Client Responsiveness or AAP
- How to create an enabling environment for Client Responsiveness or AAP
- What are the tools and processes we use to implement Client Responsiveness or AAP
How to register
No registration is required.
This course is a self-placed online training that can be accessed for free on the Humanitarian Leadership Academy.