Job Summary:
The incumbent will be reporting directly to the Office Administrator on a day-to-day basis and interacts with the administrative staff, membership and Claims teams.
Key Duties and Responsibilities
• Collect cash from clients on daily basis.
• Issue receipt, refunds or change to customers.
• Make sure that client’s invoice and receipts are well captured in the system.
• Reconcile daily collections with superior and bank all cash collected.
• Be able to track transaction in the system and report any discrepancies
• Maintain a clean Age analysis of their branch and its well updated
• Be able to resolve costumer’s issues regarding product, price by provide relevant information
• Provides a positive customer experience with fair, friendly, and courteous service.
• Resolves customer issues and answers questions.
• Balances cash drawer by counting cash and all cash collected via money collection systems at and end of work shift.
• Provides pricing information by answering questions.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.
Requirements:
• Diploma in Business Studies and Management, Certified Accounting Technician (CAT) or equivalent.
• Minimum of two (2) years as a cashier in a customer service environment and or Funeral services
• Computer literacy and knowledge of Microsoft Office applications
• Knowledge of any accounting software such as Sage One, Pastel, ACCPAC or QuickBooks
• Good customer care and etiquette
• Excellent communications skills and good attitude toward
Interested candidates should submit their application letter, CVs and copies of relevant certificates to [email protected] on or before Monday, 21st February 2022 at 1700hrs.
If you had not heard from us within 14 days consider your application unsuccessful. We will keep your CV for future opportunities that may