Your functions and responsibilities will include:
- Effectively analyze customer’s new account information and credit vet within the company policies and procedures.
- Be able to action all store and customer new account related queries
- In your role as a Call Centre Agent, you should be well-spoken and be able to communicate proficiently at all levels.
- You will need to possess analytical skills to analyze information and react positively on it and be computer literate with MicrosoftOffice packages.
- The incumbent must be able to sit for long periods of time with headphones on.
- Overtime and shift work will be required as business dictates.
Applicants will need to have:
- A valid Grade 12 certificate
- Good working knowledge of credit policies and procedures when dealing with customer queries and credit vetting.
- A second language will be an advantage
Who we are
Mr Price Group is a high growth, omnichannel, fashion-value retailer with 6 trading divisions, namely: mrp ; mrphome; mrpsport; MILADYS; sheet street and mrpmoney.
We’re movers and shakers.
We pride ourselves on our fast-moving, fast-working and collaborative culture. Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.
We employ over 16000 incredible people, and retail in over 1000 South African based stores, almost 100 international stores, and through our online channels offering our full product assortments.
Mr Price Group is an equal opportunity employer and is committed to Employment Equity