Expected Travel: 0 – 10%
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
Responsibilities:
- Develop trusted advisor relationship with the Market Unit Digital Business Services Delivery team and leadership team
- Contribute to the roll out of the Franchise in the Market Unit Consulting Business in alignment with the Global methodology
- Ensure alignment of Global Post Sales Consulting Operations to the Franchise model
- Support Services and Software operations to work closely together
- Drive the engagement between Global Customer Operations MU Operations, local Controlling, EMEA South Global Post Sales Operations, Shared Service Centers and other regional teams to maximize their effectiveness
- Support the achievement of the Consulting business KPI’s (Revenue, Contribution, Headcount, Utilization, Backlog accuracy and leakage, Project profitability…)
- Provide insightful deep dive analysis of areas for performance improvement
- Ensure all forecasting and business planning deadlines are achieved
- Interact as intermediary in the forecasting process between Business Management and Controlling, keeping an overview on entire forecasting process.
- Follow up on entire closing process going from Latest Estimates to monitoring they monthly closing process in a proactive way
- Be trusted advisor for the Market Unit Digital Business Services Head allowing him/her to make fact based decision and reach perfect business predictability and drive.
- Support business execution and performance through implementation of the Franchise, managing and driving core operational processes
- Execute the AFRICA Consulting operational cadence to ensure a strong tracking discipline in all areas but especially on Delivery (utilization, headcount, bench, Backlog, Project, revenue from pipeline etc.)
- Drive data quality and completeness in core systems
- Propose simplification and standardization of Market Unit processes (Operations scope of work) to drive agility and speed of execution
Requirements:
- Final degree (e.g. business administration, economics, computer sciences) or equivalent work experience
- Fluent English
- 3 years minimum experience in the IT Services industries, either in controlling / Finance or project management
- Proven ability to deliver an operations service to business stakeholders
- Works effectively in a matrix, fast moving and continually changing business environment
- Ability to proactively challenge business leaders in supportive way to improve performance
- A high level of communication, presentation and influencing skills
- Demonstrates a thorough knowledge of the consulting business model in a software environment
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP’S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected]).
Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:
Job Segment: Operations Manager, ERP, Consulting, Sales Operations, Operations, Technology, Sales