about us
- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing
- stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
purpose
Design, development and maintenance of the knowledge and information management and business intelligence architecture, by looking at document requirements and validating with stakeholders. Design and generate reports to give analytical and quantitative insight to business in order to make improved operational, tactical and strategic decisions. Generate reports to improve efficiencies in the business.
experience and qualifications
- Relevant Degree in Information Technology, Computer Science, Engineering or Business Analysis Diploma.
- 3 to 4 Years related experience.
additional requirements
There are no additional requirements associated with this vacancy.
responsibilities
- Ensure client retention and satisfaction by delivering a service that is consistent, seamless and error free.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members to ensure application of BI tools by facilitating sessions to collaborate with stakeholders about options for the solution. Provide high level input to vendor management and assists in resolving any disputes.
- Proactively deal with client queries within the agreed turn-around times to resolve Business Intelligence enquiries.
- Translate Business Strategies into actionable goals and execute relevant BI projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
- Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements.
- Responsible data governance by doing quality control and auditing of databases to ensure accurate and appropriate use of data.
- Extract data from various sources and convert it into meaningful information that can enhance the effectiveness of business decisions.
- Manage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency and by adding additional insight into information produced for clients to ensure a value added service to any information request to enhance business efficiencies.
- Involvement in new projects, design and develop Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from clients within the required timeframe and specification.
- Analyze derived information to create value added knowledge of the bank’s products, channels, service levels, trends, or customers.
- Manage testing defects and involve relevant business staff in quality assurance testing analysis.
- Manage own development to increase own competencies.
Closing date: 10 November 2022