Ministry of Information, Communications, Science, Technology and Innovation
External Circular No.2 of 2025 – CM/ CIR/ 30
The Ministry of Information, Communications, Science, Technology and Innovation invites applications from suitably qualified local candidates for the following positions:
Position: Business Analyst
Job Details
Department: ICT
Reports To: ICT Strategy and Project Manager
Number of Positions: 1
Job Purpose
The ICT Business Analyst will be responsible for enhancing the quality of ICT products and services, analysing data to support decision-making, and identifying technological solutions to meet organizational needs.
Key Responsibilities
- Supervise the implementation of ICT policies within the Ministry and its related organizations.
- Monitor adherence to ICT policies by users.
- Develop service delivery plans and approaches in collaboration with the Project Manager to mitigate risks and meet project timelines.
- Document product and system specifications, including:
- System Flows
- Product Requirement Documents (PRD)
- Business Requirement Documents (BRD)
- Software Requirement Specifications (SRS)
- Training Manuals
- User Manuals
- Collaborate with stakeholders and developers to ensure successful delivery of quality solutions.
- Review and evaluate existing systems and redesign or modify them to meet business and user requirements.
- Develop test cases and conduct User Acceptance Testing (UAT).
- Review test results and manage UAT sign-off processes.
- Conduct user and system training and provide support.
- Monitor project progress, resolve issues, prepare progress reports, and recommend corrective actions.
Qualifications and Experience
Applicants must possess:
- A Bachelor’s Degree in Information Technology, Computer Science, or a related field from a recognized institution.
Additional advantage:
- Certification in Business Analysis, Systems Analysis, or Project Management from a recognized institution.
Experience Requirements:
Option 1
- Minimum of four (4) years relevant working experience.
- At least two (2) years must have been served at Systems Support level in business/systems analysis or an equivalent position in Government or a reputable organization.
OR
Option 2
- Master’s Degree in Information Technology, Computer Science, or a related field.
- Minimum of two (2) years working experience at Systems Support level in Government or a reputable organization.
Competencies
Technical Competencies
- Information and Communication Technology
- Planning, Organising and Coordinating
Behavioural Competencies
- Innovativeness
- Teamwork and Networking
- Concern for Quality Standards
- Accountability
- Knowledge Management
- Effective Communication
- Flexibility
Application Procedure
Applications should be submitted using:
- GP Form 103 (for first-time applicants)
- GP Form 104 (for serving officers)
Applications must include:
- Certified copies of educational certificates
- Certified copy of National ID
- Updated and duly completed Performance Appraisal Form
- Copy of Confirmation Letter (for serving officers)
- Curriculum Vitae (CV)
Applications should be addressed to:
The Human Resource Office
Ministry of Information, Communications, Science, Technology and Innovation
P.O. Box 36
Moposo House, 3rd Floor
Maseru 100
Lesotho
Applications must be hand delivered to the Human Resource Office, Moposo House, 3rd Floor.
Closing Date
The closing date for submission of applications is 17 July 2026.