2. Knowledge, Skills, and experience
2.1 The minimum education requirement is a Grade 12 certificate or equivalent.
2.2 Must have a minimum of 5 years working experience within the Airline/Travel Industry.
2.3 Must have excellent customer service skills.
2.4 Managerial experience would be advantageous.
2.5 Should be able to work under pressure and work flexible hours.
2.6 Must have good knowledge of Departure Control System.
3.1. Accountable for correct management of entire branch.
3.2. Must ensure subordinates operate within regulatory procedures.
3.3. Accountable to ensure all regulatory and standard operating procedures
within scope of responsibility are practiced within the context of the job.
3.4. The employee shall be accountable for ensuring operations are conducted
in accordance with applicable regulations and standards of the Operator
and within the confines of the AOC and relevant operational specifications.
3.5. Responsible for the OHS in their area of responsibility and accountability
reporting into this role.
3.6 Accountable for the management of safety risks and security threats to
2.7 Must be computer literate on Microsoft Excel and Word.
2.8 Will attend training as and when required to do so.
4.1 Responsible for the profitability and general management of the branches within the constraints of company policy.
4.2 To determine the optimum use of available resources to meet the targets laid down.
4.3 Responsible for the overall functioning of the branch under his/ her control.
4.4 Responsible for reports as required by regional manager.
4.5 Responsible for all aspects of daily operations at the branch, including ground operations, safety, staff, passenger handling, administration, airport matters and local Public Relations.
4.6 To determine the optimum use of available resources to meet the targets laid down.
4.7 Responsible for addressing any passenger complains and personnel grievances.
4.8 Responsible for addressing any matters regarding baggage complaints.
4.9 Responsible for the accurate management of petty cash monies.
4.10 Responsible to ensure that the company’s policies and procedures are adhered to as laid down.
4.11 Responsible for the branch budget.
4.12 Responsible for the management of services providers and recovery of punitive costs, if any.
4.13 Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
4.14 Will assist with any additional tasks within the context of the job description.
HOW TO APPLY?
PLEASE REGISTER ON OUR RECRUITMENT PORTAL: http://airlink.cloudrecruit.io
REFERENCE NUMBER: BM-MSU-0519
APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: TUESDAY, 21 MAY 2019
PLEASE TAKE NOTE:
PERMANENT EMPLOYEES OF THE SA AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED.
ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION.