𝐉𝐨𝐢𝐧 𝐭𝐡𝐞 𝐋𝐞𝐭𝐬𝐆𝐨 𝐌𝐨𝐯𝐞𝐦𝐞𝐧𝐭
We are looking for the following skill: 𝐁𝐫𝐚𝐧𝐜𝐡 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 – 𝐌𝐚𝐟𝐞𝐭𝐞𝐧𝐠
Contract Type: 𝐏𝐞𝐫𝐦𝐚𝐧𝐞𝐧𝐭
𝐌𝐚𝐢𝐧 𝐏𝐮𝐫𝐩𝐨𝐬𝐞
The Branch Manager is responsible for aligning branch strategy with business goals, driving sales growth, and ensuring operational excellence. They lead business development and relationship management efforts to expand market presence and enhance customer satisfaction. The role also ensures compliance, risk management, and performance reporting to support strategic decision-making.
𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬
𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧
Degree in Business Management/Administration or related field.
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞
At least 5 years working experience in a financial Institution at managerial level.
𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞
• Understanding of operations policies and procedures.
• Customer Service Management.
• Sales management.
𝐒𝐤𝐢𝐥𝐥𝐬
• Open minded person with solid management and team working skill set.
• Good organizational, leadership, supervisory and negotiation skills.
• Demonstrated integrity and ethical standards.
• Experience monitoring marketplace to identify business opportunities.
• Effective listening, communication (verbal and written).
• Sound business sense, entrepreneurial thinking, and multi-functional understanding.
𝐂𝐫𝐢𝐭𝐢𝐜𝐚𝐥 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐚𝐛𝐥𝐞𝐬/𝐂𝐨𝐫𝐞 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬
• Formulates and aligns the branch business strategy with the Letshego’s strategic plan, ensuring integration of sales, business development, and relationship management objectives.
• Responsible and accountable for the day-to-day running of all branch operations, including managing operational risk, credit risk, and ensuring optimal sales performance.
• Ensures all internal policies, standards, and procedures are adhered to by all branch staff, fostering a culture of compliance and performance excellence.
• Drives the achievement of sales and financial budgets, portfolio targets, and strategic plans by leading branch sales initiatives and monitoring performance metrics.
• Recommends the development of operational policies, procedures, and products/services in response to market needs; stays abreast of market developments and competitor trends to identify business growth opportunities.
• Leads business development efforts by identifying new client segments, expanding existing relationships, and promoting cross selling of products to maximize revenue.
• Ensures delivery of world-class customer service by embedding relationship management practices and maintaining high levels of client satisfaction and retention.
• Prepares and submits monthly sales and business development reports to Head of Sales for performance tracking and budget monitoring.
• Builds and maintains positive relationships with key stakeholders, including clients, partners, community leaders, and internal teams, to support business growth and operational success.
𝐇𝐨𝐰 𝐭𝐨 𝐚𝐩𝐩𝐥𝐲:
Suitably qualified and experienced candidates should submit their application letter, curriculum vitae and copies of educational certificates to: 𝐥𝐬.𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭@𝐥𝐞𝐭𝐬𝐡𝐞𝐠𝐨.𝐜𝐨𝐦 or hand deliver at Executive Building, Opposite LPPA along Pioneer Road, Maseru, Lesotho on or before 𝟏𝟏𝐭𝐡 𝐒𝐞𝐩𝐭𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝟐𝟓 at 𝟏𝟕𝟎𝟎𝐡𝐫𝐬.
𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫
Only shortlisted applicants will be contacted. Letshego Financial Services Lesotho reserves the right to appoint the suitable candidates that meet the application requirements. No late applications will be accepted.